Business Data Support Analyst

Posted Yesterday
Be an Early Applicant
6 Locations
In-Office or Remote
Entry level
Financial Services
The Role
Supports business users with reporting, dashboards, KPI development, data analysis, discrepancy investigation, and analytical problem-solving. Prepares recurring and ad hoc reports, validates data and reporting outputs, documents metrics and resolutions, coordinates fixes with technical teams, and helps improve or automate reporting workflows. The role also translates business questions into analytical requirements and supports stakeholders using self-service data tools.
Summary Generated by Built In

Overview

  • World Business Lenders (WBL) provides short-term, real estate-backed commercial loans to small and medium-sized businesses across the United States.
  • This is a fully remote position for an analytical professional with strong critical-thinking, investigative, documentation, and communication skills.
About the Role
  • Within IDEA — Intelligence, Data, Engineering & Analytics — this hands-on role supports business users with reporting, analysis, and data questions under the Analytics & Decision Support function.

What Success Looks Like

  • Deliver accurate reports on time, resolve routine requests independently, and communicate findings and blockers clearly.

Typical Day-to-Day

  • Clarify and prioritize business data requests.
  • Prepare reports, investigate discrepancies, and explain findings.
  • Coordinate fixes, validate changes, and document resolutions.

Key Objectives for This Role (Quarterly Focus)

  • Learn WBL’s data and lending processes, take ownership of assigned reports, and improve recurring workflows.

What You'll Be Doing (Core Responsibilities)

  • Support business teams with reporting, data analysis, and day-to-day data requests.
  • Prepare and maintain recurring management reports, dashboards, KPIs, and other analytical outputs.
  • Perform ad hoc analysis to answer business questions and support operational and management decision-making.
  • Work with business stakeholders to understand reporting and data needs and translate them into clear analytical requirements.
  • Investigate data questions, discrepancies, and reporting issues and coordinate with the appropriate data or technology teams to resolve them.
  • Review data and reporting outputs for accuracy, completeness, and consistency.
  • Support the development and documentation of enterprise KPIs, metric definitions, and reporting standards.
  • Help business users understand and effectively use available data, reports, and self-service analytical tools.
  • Identify opportunities to improve, simplify, and automate recurring reporting and analytical processes.
  • Assist with testing and validation of new reports, datasets, metrics, and analytical products.
  • Support other analytical projects and initiatives as assigned.

Requirements
  • Education:
    • Bachelor's degree in business, finance, economics, analytics, information systems, or a related field.
  • Required Experience
    • Python or similar analytical programming experience is required.
    • Experience working with SQL strongly preferred.
    • Experience with reporting, visualization, analytics, or business intelligence tools preferred.
    • AI-assisted analysis or coding experience is a plus

  • Technical Skills
    • Strong Microsoft Excel skills required.
    • Strong analytical and problem-solving skills with the ability to translate business questions into data-driven analysis.

  • Soft Skills
    • 100% fluency in English, with exceptional verbal and written communication skills.
    • Ability to work with both technical and non-technical stakeholders.
    • Strong attention to detail and commitment to data accuracy.
    • Proactive approach, strong work ethic, and willingness to learn.
    • Ability to manage multiple requests and priorities in a fast-paced environment.

  • Preferred Background / Industry Experience
    • Experience in lending or financial services, business-user support, and data reconciliation preferred.

Benefits

What We Offer

💰 Compensation in USD.

🏖️ Benefits include paid time off (PTO).

🌍 Work Environment: Fully remote work environment.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!

Skills Required

  • Bachelor’s degree in business, finance, economics, analytics, information systems, or a related field
  • Python or similar analytical programming experience
  • Strong Microsoft Excel skills
  • Strong analytical and problem-solving skills
  • Fluency in English with strong verbal and written communication skills
  • Ability to work with technical and non-technical stakeholders
  • Strong attention to detail and commitment to data accuracy
  • Ability to manage multiple requests and priorities in a fast-paced environment
  • Experience working with SQL
  • Experience with reporting, visualization, analytics, or business intelligence tools
  • AI-assisted analysis or coding experience
  • Experience in lending or financial services, business-user support, or data reconciliation
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The Company
HQ: Jersey City, NJ
252 Employees
Year Founded: 2011

What We Do

At World Business Lenders (WBL) Our motto, 'We Lend. You Grow'​ is simple, yet powerful. We make working capital available to eligible businesses for expansion and growth. WBL was founded by a seasoned team of entrepreneurs with strong track records of launching, financing and growing successful small businesses. We understand what businesses need in terms of working capital, and are well-aware of how little is actually available for small businesses in the current marketplace. WBL understands how additional working capital can help you navigate your business to maximum success. Our unique approach to lending makes your business the focal point for loan decisions. Instead of concentrating on personal assets and a business owner's credit score, we believe the history and financial performance of your business should outweigh all other factors in our decision making process. WBL bases each loan decision on your business’s ability to make affordable daily payments to satisfy the loan. While there are many challenges small business owners face, WBL believes access to working capital shouldn't be one of them. WBL's sole focus is making loans to small businesses. This is all we do! We Lend. You Grow.

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