Business Continuity Manager and Crisis Management Coordinator

The BC Manager/CMC is responsible for ensuring the implementation of the Business Continuity Management (BCM) throughout the organization. The tasks of the BC Manager include the steering, coordination, and control of the BCM program. The BC Manager prepares, maintains, and reviews appropriate documents to ensure a uniform and standardized approach to BCM. The BC Manager provides assistance to the LISO (Local Information Security Officer) with the execution of their tasks where needed.
In addition, the BC Manager/CMC has the functional responsibility for supporting the crisis management organization within the GEA Group. The Crisis Management Coordinator represents the first point of contact in the event of a potential Crisis and is responsible for keeping the Crisis Management Documentation up to date at all times as well as for ensuring that the Crisis Management Team is regularly rehearsed and lessons-learned are processed.

Responsibilities / Tasks

• Responsible for ensuring the implementation of BCM throughout the organization
• Steers, coordinates and controls the GEA BCM program
• Prepares, maintains and reviews appropriate documents, including policies, procedures, templates and work instructions
• Ensures a uniform and standardized approach to BCM throughout the organization
• Provides regular and ad-hoc support for Local Information Security Officers (LISOs)
• Liaises with the LISOs on critical business processes and business impact analyses as well as on the definition and implementation of their Business Continuity Plans (BCP)
• Responsible for business and disaster recovery plans on corporate level
• Coordinates and/or performs BCP tests on GEA Group level
• Provides guidance on local and site level to management
• Ensures compliance with international standards
• Supports the LISOs in the coordination of tests and exercises
• Channels business continuity test results into continuous improvement with relevant stakeholders
• Ensures that the Crisis Management documentation is kept up-to-date and distributed correctly
• Ensures regular training of the Crisis Management Team (CMT) members
• Sets-up and equips the Crisis Management meeting room
• Coordinates CM exercises at least once per year
• Bears responsibility for establishing, operating, and further developing the central crisis response and the CMT
• Responsible for the introduction and further development of the performance measurement system, based on the regular reports of the site managers
• Drive the digitization and automation of business continuity and crisis management support tools
• Ensures the initial assessment of incoming serious events

Your Profile / Qualifications

• Bachler or master’s degree in Security Management / Crisis Management / Information technology / Engineering / Computer Science / Cybersecurity, Business Administration, or a related technical discipline
• Business Continuity Management certifications or qualifications advantageous
• 5+ years of experience related to Business Continuity and Crisis Management
• Comprehensive knowledge of BCM and CM standards, including ISO 22301, and legal requirements
• Expertise in relevant Business Continuity methodologies
• Expertise in project and program management
• Deep understanding of conducting Business Impact Analyses and Risk Assessments
• Understanding of training and awareness program development and delivery
• Advantageous: training, certification and/or qualifications in BCM/CM or Disaster Recovery
• Strong interpersonal skills in communication and collaboration
• Strong communication skills, in English, local language is a plus
• Strong analytical ability, business acumen,
• High assertiveness, high flexibility and resilience
• Proactive and problem solving

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