About the job
TotalSoft is one of the leading providers of ERP and business software solutions in Central and Eastern Europe, with over 30 years of experience and clients in more than 30 countries. Our main product, Charisma ERP, helps organizations digitize and optimize their business processes
Role Purpose
You will work on interesting ERP implementation projects in the Production area and provide consultancy to TotalSoft clients for our suite of business software products.
What You Will Do
• Provide consultancy services where needed, using the TotalSoft Implementation Methodology, and help manage any project conflicts or risks.
• Analysis – Work with clients to clearly understand their business requirements and determine how Charisma ERP can meet those needs, through discussions and close collaboration with team members and the Product Management team.
• Ensure that complete documentation of the proposed solution is provided for internal and external review, and that the scope covers the project objectives while minimizing costs and risks.
• Configuration – Configure Charisma ERP to meet the analysis requirements and support testing of the solution internally and together with the client.
• Issue Management – Manage any project issues and risks to ensure smooth execution, and escalate when necessary.
• Testing – Advise and assist the client, where applicable, in planning, documenting, and testing the solution to ensure it functions according to specifications.
• Go-Live and Support – Provide support before and after go-live during the client’s transition to the new system, and obtain the final project acceptance.
• Ensure that all project issues are logged, tracked, and resolved during and after implementation.
• Receive and deliver training on Charisma ERP to increase product and industry knowledge.
Preferred Skills and Experience
Client-oriented, with excellent planning and communication skills
Analytical and strategic thinking
Excellent verbal and written communication skills
Proactive and results-oriented
Relevant experience in production ERP implementations (ideally Charisma, SAP, Senior, Navision, Oracle)
Strong understanding of MRP, BOM, traceability, costing, and production planning processes
Ability to perform end-to-end analysis and configuration, including integration with financials and procurement
Skills Required
- Client-oriented approach with excellent planning and communication skills
- Analytical and strategic thinking
- Excellent verbal and written communication skills
- Proactive and results-oriented work style
- Experience in production ERP implementations, ideally with Charisma, SAP, Senior, Navision, or Oracle
- Strong understanding of MRP, BOM, traceability, costing, and production planning processes
- Ability to perform end-to-end analysis and configuration, including financial and procurement integrations
What We Do
TotalSoft is a key provider of business software solutions (ERP, HCM, CRM, Healthcare, BI) in Central and Eastern Europe, with a team of over 600 specialists and projects in more than 40 countries across four continents. TotalSoft’s flagship B2B solution is Charisma Business, a powerful software suite trusted by over 1,000 clients. With a history spanning more than 28 years, Charisma is driving significant changes in industries like financial services, retail, distribution, production, construction, agriculture, energy, medical, and services. TotalSoft is a fully owned subsidiary of Logo, the largest independent software provider in Turkey (www.logo.com.tr/en). For more information, please access: www.totalsoft.ro and www.charisma.ro
