Business Claims Analyst II – Wellpoint Federal

Posted 2 Days Ago
10 Locations
In-Office
62K-93K Annually
Mid level
Healthtech
The Role
Translate business needs into application software requirements for claims operations. Analyze workflows, liaise with users and developers, support testing, and drive process improvements within Medicare/claims environments using data and BI tools.
Summary Generated by Built In

Anticipated End Date:

2026-07-06

Position Title:

Business Claims Analyst II – Wellpoint Federal

Job Description:

Business Claims Analyst II – Wellpoint Federal

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Wellpoint Federal, a subsidiary of Elevance Health, brings deep industry expertise and healthcare service capabilities to support federal programs. The organization delivers solutions across claims administration, data, and care delivery to help address complex challenges and improve health outcomes for federal populations.

The Business Claims Analyst II is responsible for translating basic business needs into application software requirements.

How you will make an impact:

  • Analyzes business needs to determine optimal means of meeting those needs.
  • Determines specific business application software requirements to address specific business needs.
  • Works with programming staff to ensure requirements will be incorporated into system design and testing.
  • Acts as liaison with users of the software to address questions/issues.

 Minimum Requirements:

  • BA/BS and minimum of 3 years related business analysis experience, or any combination of education and experience, which would provide an equivalent background.
  • This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.

Preferred Skills, Capabilities and Experiences:

  • Minimum of two (2) years of experience working within a Claims Operations environment highly preferred
  • Prior experience supporting Medicare Fee-for-Service (FFS) claims processing strongly preferred.
  • Demonstrated understanding of Part A and/or Part B claims workflows, including regulatory requirements, CMS guidance, and CR/TDL implementation processes.
  • Experience responding to external audits, CMS inquiries, compliance requests, and cross-functional operational initiatives.
  • Proven ability to identify process improvement opportunities and drive standardization across teams.
  • Experience developing or maintaining SOPs, job aids, and centralized documentation repositories.
  • Strong collaboration skills with the ability to work across operational areas (e.g., Clinical Claims, Appeals, Provider Enrollment, EDI, Contact Centers, and other business partners).
  • Ability to analyze operational trends, recommend solutions, and support innovation initiatives within a regulated environment.
  • Comfortable working with data (Excel, basic SQL is a plus) and using tools like Power BI to review and share insights
  • Foundational understanding of AI capabilities in healthcare and how they can support process improvement or reduce manual work

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $61,680 to $92,520

Locations: Maine, New York, Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Skills Required

  • BA/BS and minimum of 3 years related business analysis experience (or equivalent combination of education and experience).
  • Must meet residency requirement for foreign nationals: lived in the United States at least three of the past five years (per CMS TDL 190275).
  • Hybrid work requirement: in-office 1-2 days per week and must be within a reasonable commuting distance to the posting location.
  • Experience working within a Claims Operations environment (minimum two years preferred).
  • Prior experience supporting Medicare Fee-for-Service (FFS) claims processing.
  • Understanding of Part A and/or Part B claims workflows, regulatory requirements, CMS guidance, and CR/TDL implementation.
  • Experience responding to external audits, CMS inquiries, compliance requests, and cross-functional operational initiatives.
  • Proven ability to identify process improvement opportunities, drive standardization, and develop/maintain SOPs and documentation.
  • Comfortable working with data (Excel; basic SQL is a plus) and using Power BI to analyze and share insights.
  • Foundational understanding of AI capabilities in healthcare for process improvement and automation.
  • Strong collaboration skills to work across operational areas (Clinical Claims, Appeals, Provider Enrollment, EDI, Contact Centers).

Elevance Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elevance Health and has not been reviewed or approved by Elevance Health.

  • Strong & Reliable Incentives Bonuses are often described as “awesome,” and incentive programs are positioned as a meaningful contributor to total rewards beyond base pay. Regular bonus and raise cycles are also associated with sustained earnings increases over multiple years in some roles.
  • Parental & Family Support Family-focused benefits are broad, including paid parental leave, a parental transition week, and critical caregiving leave. Adoption and surrogacy assistance and a Dependent Care FSA with employer matching further strengthen support for caregiving responsibilities.
  • Retirement Support A 401(k) plan with employer matching is part of the core package and is consistently cited as a foundational financial benefit. Stock purchase access is also included as an additional long-term savings and ownership option.

Elevance Health Insights

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The Company
HQ: Indianapolis, IN
35,761 Employees

What We Do

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.

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