About the Role
Join us at a pivotal moment in our transformation journey.
We are looking for an experienced Business Change Specialist to join our Business Readiness team to play a key role in delivering meaningful change across The Guinness Partnership.
As we bring our ambitious 2030 Strategy to life, we are investing in improving our repairs offering through changes to our service delivery model and the rollout of new technologies. We want to improve colleague and resident experiences by modernising our technology landscape and expanding CRM capabilities across resident facing services. We are also working to unlock the potential of digital and AI-enabled ways of working. Our change portfolio is broad, exciting, and central to delivering our strategic ambitions.
In this role, you will work closely with leaders, project teams, and stakeholders across Guinness. You will also lead business readiness and change adoption activities, influence stakeholders, and help operational teams successfully embed, people, process and technology change and realise the full benefits of the change.
This is a full-time, permanent role (35 hours per week) based at our Oldham office. We offer a hybrid working model, combining office-based working with the flexibility of working from home.
What we are looking for
We are looking for a highly skilled Business Change Specialist who thrives in delivery-focused environments and has a proven track record of leading change and business readiness activities across complex projects and programmes.
You will bring experience of change management methodologies, like Prosci's ADKAR, as well as other best practice. You will have experience supporting both traditional and iterative delivery approaches and be confident designing change initiatives involving people, processes and technology.
Just as important, you will be an exceptional communicator and relationship builder. You will be comfortable engaging with stakeholders at all levels, influencing decisions, challenging constructively, and building the commitment needed embed the change .
You will also be able to demonstrate experience of designing and delivering change communication and training approaches, including training delivery, building awareness and desire, and ensuring colleagues and customers have the knowledge and ability to adopt the change.
If you are interested in joining us and would like to apply for this role, please review the role profile to review all of the key responsibilities and to ensure you meet the essential criteria.
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About UsSkills Required
- Experience leading business change and business readiness activities across complex projects and programmes
- Experience with change management methodologies, including Prosci ADKAR
- Experience supporting traditional and iterative delivery approaches
- Experience designing change initiatives involving people, processes, and technology
- Strong stakeholder engagement, communication, relationship-building, and influencing skills
- Experience designing and delivering change communications and training approaches
- Experience delivering training and supporting awareness, desire, knowledge, and ability to adopt change
What We Do
The Guinness Partnership is a housing association focused on improving lives by providing homes and housing services. It develops and manages more than 70,000 homes across England, including affordable rental homes, affordable home-ownership options, and specialist housing for older people. It also maintains and improves existing homes and reinvests profits from property sales into building more affordable housing, serving residents and communities through its housing and customer services.
