Business Assistant

Posted 4 Days Ago
Be an Early Applicant
Black River Falls, WI, USA
In-Office
Entry level
Professional Services
The Role
Provide front-desk patient support including greeting patients, scheduling and confirming appointments, verifying insurance, posting payments, reviewing treatment plans, and maintaining accurate confidential records to ensure smooth clinic operations and excellent patient experience.
Summary Generated by Built In

Business Assistant (Full-Time)

Black River Family Dentistry, a Cherry Tree Dental Office | Black River Falls, WI

Black River Family Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:
  • Competitive compensation
  • Health Insurance - significant employer contributions towards monthly premiums
  • Dental Insurance (employer-paid)
  • Vision Insurance
  • Basic life & long-term disability insurance (employer-paid)
  • 401(k) employer contribution
  • Up to 3 weeks of PTO in your first year
  • Paid holidays
  • Continuing education opportunities
  • Employee referral bonus program
  • A supportive, team-oriented environment
What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include:
  • Greeting and assisting patients in person and over the phone
  • Scheduling, confirming, and managing appointments
  • Verifying insurance benefits and coverage
  • Posting accurate patient and insurance payments
  • Reviewing treatment plans and explaining next steps clearly
  • Maintaining accurate, confidential patient records
What We’re Looking For:
  • High school diploma or equivalent
  • Dental or medical office experience preferred (not required)
  • Strong multitasking and leadership abilities
  • Positive, professional communication skills
  • Excellent customer service and attention to detail
  • A team‑oriented mindset
Patient Care Hours:
  • Monday: 8:00am – 4:30pm
  • Tuesday: 8:00am – 4:30pm
  • Wednesday: 8:00am – 4:30pm
  • Thursday: 8:00am – 4:30pm

Why Black River Falls?
Nestled in the scenic beauty of west-central Wisconsin, Black River Falls offers small-town charm with access to outdoor adventures like hiking, fishing, and snowmobiling. With a welcoming community, quality schools, and a relaxed pace of life, it’s a great place to build a career and enjoy a balanced lifestyle.

Skills Required

  • High school diploma or equivalent
  • Dental or medical office experience
  • Strong multitasking and leadership abilities
  • Positive, professional communication skills
  • Excellent customer service and attention to detail
  • Team-oriented mindset
  • Availability to work Monday–Thursday 8:00am–4:30pm
Am I A Good Fit?
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The Company
HQ: Madison, WI
Year Founded: 2006

What We Do

Cherry Tree Dental is a privately-held dental practice management company founded in 2006 and based in Wisconsin. It operates a group of dental care centers offering comprehensive dental healthcare services.

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