Business Assistant

Posted 6 Days Ago
Be an Early Applicant
Menasha, WI, USA
In-Office
Entry level
Professional Services
The Role
Supports daily dental clinic operations by greeting patients, managing phone and appointment scheduling, verifying insurance benefits, posting patient and insurance payments, explaining treatment plans, and maintaining confidential patient records. Provides excellent customer service and clear communication while contributing to a collaborative, organized practice environment.
Summary Generated by Built In

Business Assistant (Full-Time)
Menasha Family Dentistry, a Cherry Tree Dental Office | 
Menasha, WI
 

Menasha Family Dentistry is seeking a friendly, organized, and patient‑focused Business Assistant to join our team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:
  • Competitive compensation
  • Health Insurance - significant employer contributions towards monthly premiums
  • Dental Insurance (employer-paid)
  • Vision Insurance
  • Basic life & long-term disability insurance (employer-paid)
  • 401(k) employer contribution
  • Up to 3 weeks of PTO in your first year
  • Paid holidays
  • Annual reimbursement allowance to support employees in their professional development and role-related expenses.
  • Employee referral bonus program
  • A supportive, team-oriented environment
What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include:
  • Greeting and assisting patients in person and over the phone
  • Scheduling, confirming, and managing appointments
  • Verifying insurance benefits and coverage
  • Posting accurate patient and insurance payments
  • Reviewing treatment plans and explaining next steps clearly
  • Maintaining accurate, confidential patient records
What We’re Looking For:
  • High school diploma or equivalent
  • Dental or medical office experience preferred
  • Strong multitasking and leadership abilities
  • Positive, professional communication skills
  • Excellent customer service and attention to detail
  • A team‑oriented mindset
Current Hours:
Monday 7:30 a.m. to 5:00 p.m.
Tuesday 7:30 a.m. to 5:00 p.m.
Wednesday 7:30 a.m. to 5:00 p.m.
Thursday 6:30 a.m. to 4:00 p.m.

Skills Required

  • High school diploma or equivalent
  • Dental or medical office experience
  • Strong multitasking and leadership abilities
  • Positive, professional communication skills
  • Excellent customer service and attention to detail
  • Team-oriented mindset
Am I A Good Fit?
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The Company
HQ: Madison, WI
Year Founded: 2006

What We Do

Cherry Tree Dental is a privately-held dental practice management company founded in 2006 and based in Wisconsin. It operates a group of dental care centers offering comprehensive dental healthcare services.

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