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The Role
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: 10 years of broad enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies and governance, and planning and deploying both business and IT initiatives. Regular office environment;
Required Knowledge, Skills & Abilities:
Job Summary:
Interprets and contextualizes strategy for line-of-business operational needs, develops specific artifacts such as business capability maps and value streams to help bridge the gap between strategy and execution, and helps streamline and rationalize the IT enablement process. Develops specific deliverables, views, and viewpoints. Collaborates with various other business partners drawing from disciplines such as strategy development, business analysis, process management, operations to achieve the enterprise objectives. Provides a knowledge base allowing for a single point of contact that will help the line-of-business with their holistic needs.
Job Duties and Responsibilities:
Interprets and contextualizes strategy for line-of-business operational needs, develops specific artifacts such as business capability maps and value streams to help bridge the gap between strategy and execution, and helps streamline and rationalize the IT enablement process. Develops specific deliverables, views, and viewpoints. Collaborates with various other business partners drawing from disciplines such as strategy development, business analysis, process management, operations to achieve the enterprise objectives. Provides a knowledge base allowing for a single point of contact that will help the line-of-business with their holistic needs.
Job Duties and Responsibilities:
- Partners with assigned lines-of-business to identify and prioritize opportunities as well as affect change to achieve goals. Partners in the strategic planning process by providing input to the scope definition of strategic initiatives leveraging capabilities, creating visibility to impacts, dependencies, and opportunities. Uncovers gaps between strategic needs of a line-of-business and their abilities to meet those needs along with other lines-of-business and to charter initiatives to fill those gaps.
- Serves as the primary point of contact and source of expert advice for assigned line-of-business. Engages stakeholders to take action and influences change. Frames information in a broader organizational context. Develops a business architecture strategy based on a situational awareness of various business scenarios and motivations.
- Assesses lines-of-business areas for improvement and changes necessary to carry out strategy or reshape the business. Works closely with IT solution/enterprise architects and other lines-of-business partners to deliver business architecture artifacts needed for end to end solutions.
- Researches and analyzes business requirements, system issues and available technologies to create long-term business and computing strategies for business systems to create business cases and pro formas (cost benefit analysis).
- Manages the review and oversite, prioritization and implementation of line-of-business projects and initiatives. Identifies, analyzes and leads problem resolution for the project or program's complex requirements and related issues at all levels and stages. Drives escalations to key stakeholders. Monitors and reports on specific delivery performance metrics, including status reports and dashboards.
- Anticipates emerging business trends as a basis for recommending product, technical, functional or operations improvements. Sees and understands synergies with other lines-of-business on technology, processes and capabilities. Coordinates shared interests across lines-of-businesses.
- Mentors, coaches and assists other team members in Enterprise Professional Services. applies equal conveyance regarding business strategy and IT strategy, business processes/initiatives and IT initiatives and benefit realization.
- Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
- Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's degree in Business Administration or related field or an equivalent combination of education and experience.
Minimum Experience: 10 years of broad enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies and governance, and planning and deploying both business and IT initiatives. Regular office environment;
Required Knowledge, Skills & Abilities:
- May sit for long periods of time;
- Talk and hear regularly;
- Use of hands, ability to reach;
- Ability to see objects up close or at a distance, use peripheral vision, identify basic colors;
- Up to 10 pounds weight lifting/force exertion required;
- Weight/force exertion required less than 10% of the time;
- Travel required less than 10% of the time
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
