Job Description
Business and Reporting Analyst
8:00am - 5:00pm EST, Monday-Friday
Hybrid Work Model - Wilmington, DE or Gaithersburg, MD
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Business and Reporting Analyst
The primary purpose of this role is to interpret the data and turn it into useful insights which can increase business operations efficiency. The candidate should have a proven ability to drive business driven data-based insights and must be comfortable working with a wide range of stakeholders and functional teams. The right candidate should have a passion to understand business needs and turn into functional reporting requirements. Also, the candidate should be able to translate functional requirements into technical needs and able to articulate to respective team members.
Primary Responsibilities:
- Performing complete data lifecycle analysis, engage with business in requirements gathering, data preparation with validation and presentation techniques.
- Work with various business units and respective stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
- Ability to analyze data from various data sources to drive optimization and improvement of data/reporting needs.
- Analyze existing data processes and identify opportunities for improvement.
- Identify and recommend new ways to present data and build reporting.
- Participate in Agile Scrum process to interact with the Business owners and discuss the requirements, reporting needs, status, risks etc.
What technical skills, experience, and qualifications do you need?
- Bachelor's in computer science, information systems, business or related field; or equivalent related experience.
- 3+ years of proven industry experience working as data/reporting analyst.
- Prior experience with Salesforce is required
- Experience working with Power BI data visualization tool is preferred
- Experience in documentation of workflows, Release Management methods/process, Agile methodologies and change management processes.
- Excellent written and verbal communication skills for coordinating across teams.
- A drive to learn and master new technologies and techniques.
- Ability to work independently and as part of a team.
- Preferred experience in writing SQL queries in databases such as MS SQL Server, Oracle etc.
- Strong proficiency in designing process workflows using Visio or similar toolset.
- Strong proficiency in Microsoft
- Experience in visualizing/presenting data for stakeholders using visualization tools and techniques.
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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.
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What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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CSC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.