The Bank of London Group Limited
Jobs
Business and Product Change Consultant (12-month maternity cover)
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The Role
Drives cross-functional business and product change initiatives across the bank, including product launches and transformation projects. Translates regulatory, technology, and strategic requirements into product and process changes; conducts impact assessments, gap analyses, and readiness reviews. Develops business requirements, user stories, and readiness criteria, coordinates delivery teams, resolves blockers, and manages stakeholder communication regarding scope, timelines, benefits, risks, and change impacts.
Summary Generated by Built In
Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud-native technology, we provide businesses with secure, API-driven banking that's fast, compliant, and built for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity. If you want to work where technology meets banking, where security comes first, and where your work directly enables business ambition, you're in the right place.
Office Location: London | Hybrid (3 days in office per week)
Job requirements
We’re looking for individuals who:
Job responsibilities
Benefits
Office Location: London | Hybrid (3 days in office per week)
Job requirements
We’re looking for individuals who:
- Take ownership instinctively: when you encounter a problem, your first response is to seek a solution, not identify blame.
- Are comfortable with competing priorities and the lack of structure that comes with working in an early-stage business.
- Hold yourself to the highest standards of integrity and honesty, building a reputation as someone who is empathetic, trustworthy and knowledgeable.
- Are positive contributors to team and workplace culture, actively seeking ways to help others and to build strong and authentic relationships.
- Demonstrate intellectual curiosity, always looking to understand the bigger picture and improve how things are done.
- Thrive in ambiguous environments, adapting quickly and constructively to change.
- Communicate with clarity and empathy and collaborate effectively across diverse teams.
- Comfortable with content switching, from talking about APIs or payment scheme rules one moment to internal risk & controls or agile methodology the next.
- Are hands-on and able to get stuck into the detail of complex problems.
Job responsibilities
- Joining the dots, you’ll work with colleagues from across all parts of the bank to drive the delivery of change initiatives, including new product launches or projects within our transformation programme.
- Translate regulatory, technological, and strategic requirements into actionable product and process changes. Conduct impact assessments, gap analyses, and readiness reviews.
- Lead the shaping of detailed business requirements, user stories and business readiness criteria to support product delivery and change projects. Coordinate cross-functional teams including IT, operations, risk, and customer service to ensure successful implementation.
- Monitor delivery progress, resolve blockers, and ensure alignment with scope, timelines, and budget. Drive stakeholder engagement and maintain clear communication on change impacts, benefits, and risks.
Benefits
- Competitive salary package
- 25 days annual leave plus Bank Holidays
- Holiday allowance that increases with length of service
- Birthday leave
- Enhanced company pension offering (up to 20% salary sacrifice)
- Competitive sick pay
- Life Assurance - 4x annual salary
- Critical Illness Insurance
- Private Medical Insurance with comprehensive cover for you and your family
- Personal Benefits Allowance to purchase Salary Sacrifice Benefits (Cycle to Work, PG Protect, Dental Insurance)
- 24/7 GP service, virtual physiotherapy, eye care, prescriptions, and health apps.
- Digital counselling, virtual mental health support and Employee Assistance Programme
- Digital fitness classes and discounted gym memberships.
- Market leading parental leave
- Fresh daily fruit and snacks
- Bi-weekly office breakfasts
- Peer-to-peer recognition programme with monthly value awards
- Clear goals and performance development framework
Skills Required
- Ownership-oriented approach focused on solving problems rather than assigning blame
- Ability to manage competing priorities and ambiguity in an early-stage business
- High integrity, honesty, empathy, trustworthiness, and professional knowledge
- Positive contribution to team culture and ability to build strong relationships
- Intellectual curiosity and focus on understanding the broader context and improving processes
- Adaptability and constructive response to change
- Clear, empathetic communication and effective collaboration across diverse teams
- Comfort discussing APIs, payment scheme rules, risk and controls, and agile methodology
- Hands-on ability to work through detailed and complex problems
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The Company
What We Do
The Bank of London is a UK clearing and transaction bank serving ambitious businesses and financial institutions. It provides wholesale banking, payments and clearing services, access to UK payment infrastructure, correspondent banking facilities, safeguarding, embedded banking, client-money management, operating accounts, savings and API solutions. Its focus is delivering secure, seamless and innovative financial infrastructure and business-banking services for modern businesses.
