Business Analyst

Posted Yesterday
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18 Locations
In-Office
Senior level
Information Technology
The Role
Lead end-to-end business analysis for SaaS product features and workflow automation. Gather and document requirements, create user stories and functional specs, facilitate workshops, design workflows (Camunda/n8n), support UAT, analyze feedback, and drive cross-functional solutions to meet business objectives.
Summary Generated by Built In
Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Business Requirements Analysis
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Business Analyst – SaaS Product & Workflow Automation
Experience: 6–10 years
Responsibilities
Lead the end-to-end business analysis process from discovery to delivery for complex product features.
Collaborate with stakeholders to gather, analyze, and document business requirements for campaign management, budgeting, logistics, and feedback workflows.
Translate business needs into functional specifications, user stories, and acceptance criteria.
Facilitate workshops, interviews, and process mapping sessions with internal and external stakeholders.
Support the design and optimization of workflows using tools like Camunda or n8n.
Assist in UAT planning, execution, and validation of features against business goals.
Analyze data and feedback to identify trends, gaps, and opportunities for product improvement.
Drive UAT planning, execution, and validation of features against business objectives.
Skills & Experience
6+ years of experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects.
Strong understanding of business process modeling, workflow automation, and agile methodologies.
Experience writing user stories, BRDs, and functional specifications.
Familiarity with tools like Jira, Confluence, Lucidchart, or Miro.
Ability to work cross-functionally with technical and non-technical teams.

Summary:
As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the future state aligns with both customer requirements and organizational goals. Your role will be pivotal in bridging the gap between business needs and technological capabilities, ultimately driving efficiency and innovation within the organization.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.
- Develop comprehensive documentation to support business processes and system designs.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Business Requirements Analysis.
- Strong analytical and problem-solving skills.
- Experience in process mapping and workflow analysis.
- Ability to communicate complex ideas clearly and effectively.
- Familiarity with project management methodologies.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Proficiency in Business Requirements Analysis
  • Minimum 7.5 years of experience in Business Requirements Analysis
  • 6+ years experience as a Business Analyst in SaaS, enterprise software, or digital transformation projects
  • Experience in process mapping and workflow analysis
  • Experience designing and optimizing workflows using Camunda or n8n
  • Experience writing user stories, BRDs, and functional specifications
  • Familiarity with Jira and Confluence
  • Familiarity with Lucidchart or Miro for process mapping
  • Strong analytical and problem-solving skills and ability to communicate complex ideas clearly
  • Ability to work cross-functionally with technical and non-technical teams
  • 15 years full time education

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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