Business Analyst (2 year FTC)
MECCA Tech is seeking an experienced Business Analyst to deliver and strengthen the Business Analysis capability across our Technology organisation. This role is responsible for contributing to consistent analysis practices and ensuring the delivery of high-quality requirements
and solutions across MECCA’s technology landscape.
This hands-on Business Analyst role is responsible for translating business needs into clear, scalable technology solutions across key business areas including People, Retail, Supply Chain, Finance, and enterprise systems.
Working closely with Technology and PMO teams, the Business Analyst ensures requirements are well understood, documented, and aligned with MECCA's technology strategy and objectives.
The successful candidate will bring strong analytical and problem-solving skills, along with practical delivery experience, to support the design and implementation of high-quality solutions.
The Role You Could Play:
Lead discovery, analysis, and requirements gathering activities for complex business and technology initiatives, partnering with stakeholders to understand objectives, challenges, and opportunities.
Produce and maintain high-quality analysis artefacts including process maps, business and technical requirements, user stories, acceptance criteria, and impact assessments.
Collaborate with Product, Architecture, Engineering, QA, and Delivery teams to design, validate, and deliver scalable, secure, and fit-for-purpose solutions.
Support delivery across the full software development lifecycle, including requirements definition, solution design, testing, UAT, release planning, and change management.
Ensure strong governance, traceability, quality, and compliance by maintaining documentation standards, managing risks, and embedding security and data privacy considerations.
Drive continuous improvement by identifying process and system optimisation opportunities, enhancing delivery practices, and contributing to the evolution of Business Analysis standards and ways of working.
What You Will Bring:
5+ years’ experience as a Business Analyst within complex enterprise environments, delivering technology and business initiatives.
Strong stakeholder management skills with the ability to engage, influence, and collaborate across business and technical teams.
Proven ability to gather, analyse, and translate business requirements into clear, structured solutions and technical outcomes.
Experience working across enterprise systems, integrations, APIs, data flows, and large-scale platforms such as HRIS, Retail, Supply Chain, or ERP systems.
Strong analytical, problem-solving, and organisational skills, with the ability to manage competing priorities in complex environments.
Experience working in Agile or hybrid delivery environments, using tools such as Jira and collaborating closely with Product, Architecture, Engineering, and QA teams.
Understanding of data governance, security, privacy, and compliance requirements, with a focus on delivering high-quality outcomes and continuous improvement.
Your Life At MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers
Skills Required
- 5+ years experience as a Business Analyst within complex enterprise environments delivering technology and business initiatives.
- Strong stakeholder management skills with ability to engage, influence, and collaborate across business and technical teams.
- Proven ability to gather, analyse, and translate business requirements into clear, structured solutions and technical outcomes.
- Experience working across enterprise systems, integrations, APIs, data flows, and large-scale platforms such as HRIS, Retail, Supply Chain, or ERP systems.
- Experience working in Agile or hybrid delivery environments, using tools such as Jira and collaborating with Product, Architecture, Engineering, and QA teams.
- Understanding of data governance, security, privacy, and compliance requirements.
- Strong analytical, problem-solving, and organisational skills with ability to manage competing priorities.
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
