Business Analyst
Location: Cardiff (Office-based, 5 days a week)
Salary: £40,000 – £45,000 (DOE)
Team: Product & Customer Experience
Reporting to: Director of Product & Customer Experience
Start Date: Immediate start available
Are you a Business Analyst looking to grow your influence and help shape products that really matter?
At Advanced Secure Technologies, we’re a Cardiff-based technology company on a mission to protect organisations from document fraud. Our secure digital solutions support customers across the legal, financial, and education sectors — helping them reduce risk and operate with confidence.
Due to continued growth, we’re looking for a Business Analyst to play a key role in shaping, improving, and delivering high-quality products, including software applications, used both internally and by our customers. Working closely with our Director of Product & Customer Experience and Lead Product Manager, you’ll help turn business needs into clear, actionable requirements that drive product direction and delivery.
This role is ideal for an ambitious mid-level aspiring Business Analyst who wants to make a real impact in a growing business. You’ll have genuine opportunity to influence product decisions and grow your responsibility as the business evolves.
Requirements
What you’ll do
- Capture, analyse, negotiate, and document business and product requirements across our product portfolio.
- Support project initiation activities, including defining goals, high-level requirements, and viability analysis.
- Undertake business process analysis, producing process diagrams and recommending improvements.
- Work with stakeholders across Product, Technology, Sales, Operations, and Leadership to gather and refine requirements.
- Support product backlog management, maintaining epics, features, and user stories.
- Participate in the full product and software development lifecycle to ensure solutions meet agreed requirements.
- Review existing products and propose, prioritise, and document improvement opportunities.
- Communicate with customers where appropriate on product-related analysis and requirements.
- Produce clear, structured, high-quality documentation and maintain requirement traceability using appropriate tools.
What you bring
- Proven experience or strong capability in business analysis, including requirements elicitation and documentation.
- Experience analysing business processes and translating them into practical requirements.
- Strong technical understanding and the ability to communicate effectively with both technical and non-technical colleagues.
- Excellent written and verbal communication skills, with confidence working at all levels of a business.
- A structured, analytical approach and the ability to work autonomously when required.
- ISEB Diploma in Business Analysis or equivalent experience.
Bonus points for
- Experience working across the Software Development Lifecycle.
- Exposure to defect management and release management.
- Data analysis, data modelling, or relational database experience.
- Experience using tools to track requirements and delivery such as Target Process, Jira, or Azure DevOps.
- Knowledge of project management principles such as Agile or PRINCE2.
- Degree-level education.
Benefits
What we offer:
- Competitive salary of £40,000 – £45,000 depending on experience.
- The opportunity to directly influence product direction in a growing technology business.
- Clear progression opportunities as the product function and business scale.
- 25 days holiday plus Bank Holidays.
- Training and development time, plus support for relevant courses and qualifications.
- Free gym, free secure parking, free eyecare, and a fully stocked kitchen.
- Company car and cycle-to-work schemes.
- A supportive, collaborative culture with birthday treats and regular office events.
Location and hours
Onsite at Eastern Business Park, St Mellons, Cardiff, Wales.
Minimum 37.5 hours per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.
Onsite working
We’re an office-based team because our culture thrives on collaboration, close working relationships, and hands-on support as we grow and evolve our products. While we don’t offer fully remote or fixed hybrid roles, ad hoc home working is supported when life happens.
Diversity & inclusion
Advanced Secure Technologies is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from all backgrounds and process personal data in accordance with our Privacy Notice.
Skills Required
- Proven experience or strong capability in business analysis including requirements elicitation and documentation.
- Experience analysing business processes and translating them into practical requirements.
- Strong technical understanding and ability to communicate effectively with technical and non-technical colleagues.
- Excellent written and verbal communication skills with confidence working at all levels of the business.
- Structured, analytical approach and ability to work autonomously.
- ISEB Diploma in Business Analysis or equivalent experience.
- Office-based in Cardiff, five days a week (Eastern Business Park, St Mellons).
- Experience working across the Software Development Lifecycle.
- Exposure to defect management and release management.
- Data analysis, data modelling, or relational database experience.
- Experience using tools such as Target Process, Jira, or Azure DevOps to track requirements and delivery.
- Knowledge of project management principles such as Agile or PRINCE2.
- Degree-level education.
What We Do
Advanced Secure Technologies merge a customer-focused mindset with extensive security knowledge to provide innovative and high-security solutions that protect organisations against fraud. Our approach ensures that our customers are free to focus on running their enterprise, with the peace of mind that Advanced Secure Technologies is protecting the organisation. At Advanced Secure Technologies, we specialise in reducing the risks of document, process and payment fraud. Our technologies secure the production and issuing of secure printed documents, secure electronic documents and secure payments. As a result, we protect valued documents and financial workflows while protecting the brands and reputations of organisations globally. Digital Certificates Web is now delivering the global standard for secure electronic certification: https://www.advancedsecure.co.uk/digital-certificates-web While Blockchain Paper® pushes the boundaries of document security, protecting certificates and documents for education providers, globally: https://www.advancedsecure.co.uk/blockchain-paper We recognise the impact that counterfeiting and alteration fraud can have on an organisations reputation. That’s why we’re committed to providing secure solutions to stop fraud. With our STOP FRAUD programme, we are committed to continuous developments in secure technology innovation to ensure documents remain protected against fraud attacks and ahead of the evolving risks.
