The Role
The Business Analyst at GovEase will liaise between stakeholders and technical teams, analyzing data to improve the SaaS platform and enhance operational efficiency.
Summary Generated by Built In
As
a Business Analyst at GovEase, you will serve as a liaison between business
stakeholders and technical teams to support the continuous improvement of our
SaaS platform. This role is essential for translating business needs into
clear, actionable solutions that enhance platform performance and operational
efficiency. You will work closely with stakeholders across the company to
gather requirements, analyze data, and ensure successful delivery of
initiatives that align with organizational goals.
- Conduct comprehensive analysis of auction and
operational data to identify trends and support strategic decision-making.
- Use Excel and data analysis tools to provide
transparency and insight into key business metrics.
- Use tools like JIRA to manage user stories,
track issues, and collaborate with teams.
- Collaborate with stakeholders to gather and
translate business requirements into functional specifications.
- Participate in the design, testing, and rollout
of new SaaS features and enhancements to the GovEase auction platform.
- Monitor and analyze system performance,
recommending and implementing data-driven improvements.
- Ensure accuracy and integrity of data through
validation processes and regular auditing.
- Develop and maintain thorough documentation,
including business process flows, use cases, and training materials.
- Support end-users by providing training,
guidance, and troubleshooting for platform functionalities.
Requirements
- Bachelor’s degree in Business Administration,
Information Systems, Computer Science, or a related field (advanced degree a
plus).
- 3+ years of experience as a Business Analyst or
related role in a tech or SaaS environment.
- Proficiency in Excel (PivotTables, Power Query,
advanced formulas).
- Experience with JIRA, Confluence, or similar
tools for project and task management.
- Strong analytical and problem-solving skills
with the ability to manage and interpret large, complex datasets.
- Experience in gathering and documenting
requirements and translating them into actionable development tasks.
- Familiarity with Agile methodologies and
software development life cycles.
- Excellent communication and collaboration skills
to work across technical and non-technical teams.
- Strong attention to detail with the ability to
manage multiple priorities and deliver results on schedule.
- Knowledge of government procurement processes is
a plus.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k)
- Generous PTO and paid holidays
- Opportunities for growth in a fast-paced SaaS environment
Skills Required
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
- 3+ years of experience as a Business Analyst or related role
- Proficiency in Excel (PivotTables, Power Query, advanced formulas)
- Experience with JIRA, Confluence, or similar tools
- Strong analytical and problem-solving skills
- Experience in gathering and documenting requirements
- Familiarity with Agile methodologies
- Excellent communication and collaboration skills
- Strong attention to detail
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The Company
What We Do
GovEase is a software company that provides an innovative online platform for state and local governments to conduct real estate auctions for tax liens and tax deed sales.
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