Business Analyst

Business Analyst  

ScottishPower HQ, Glasgow (hybrid) 

Salary starting from £42,000 + up to 10% bonus & private health cover  

Closing date- 27th of February 2026  

Help us create a better future, quicker 

As a Business Analyst within the Digital Planning, Culture & Practices Team, you will play a critical role in driving digital transformation initiatives by analysing and optimizing business processes, gathering and interpreting data, and ensuring the successful integration of new technologies. You will work closely with stakeholders to align digital initiatives with business goals, support change management efforts, and contribute to the development of strategic roadmaps. 

Your responsibilities will include detailed process analysis and optimisation, digital planning, and ensuring that all initiatives are designed to enhance operational efficiency and effectiveness. Your work will enable informed decision-making, enhance operational efficiency, and support the organization's long-term digital transformation objectives. 

What you’ll be doing 

• Efficiency Improvements: Identification and implementation of optimized business processes that leverage digital tools and technologies to enhance efficiency and effectiveness 

• Informed Decision-Making: Gathering and analysing data to support decision-making, with clear reports highlighting key findings, insights, and recommendations 

• Stakeholder Insights: Effective facilitation of workshops and interviews to gather insights and validate documentation, ensuring stakeholder needs are accurately captured 

• Comprehensive Documentation: Creation of detailed process maps, technical documentation, and system design diagrams that accurately reflect business operations across multiple sites 

• Successful Integration: Defining, gathering, and documenting technical requirements for new systems and tools, and ensuring their successful integration into existing processes 

• Aligned Initiatives: Working with stakeholders to gather and document business requirements for digital initiatives, ensuring alignment with business goals and identifying areas for improvement 

• Smooth Adoption: Supporting the Change Manager in developing training materials and providing support to ensure smooth adoption of new processes and technologies 

• Roadmap Development: Contributing to the development of digital transformation strategies and creating a digital transformation roadmap outlining key initiatives, timelines, and milestones 

• Evaluated Solutions: Evaluating different digital solutions and technologies to determine their feasibility and potential impact, supporting decision-making with cost-benefit analyses 

• Budget Management: Assisting in tracking and managing the budget for digital initiatives and ensuring compliance with regulatory and security standards 

What you’ll bring 

• Process Analysis: Demonstrated experience in analysing and optimising business processes to enhance efficiency, effectiveness and identify automation opportunities 

• Root Cause Analysis: Effective in identifying problems and performing analysis to determine root causes using standard Business analysis techniques such as 5 Whys, FMEA and Pareto 

• Requirement Gathering & Presentation: Proficient in eliciting, analysing, documenting, and validating requirements and clearly communicating findings and recommendations to stakeholders 

• Feasibility & Evaluation Studies: Experience in developing feasibility studies with independence, incorporating business case and impact assessment to present recommendations  

• Written and Verbal Communication: Effectively conveying complex information to both technical and non-technical audience 

• Modelling and Visualisation: Using techniques to visualize data and processes and staying up-to-date with the latest technologies and practices in the business field 

• Stakeholder Engagement: Adapts content, style, and level of detail of written and verbal communications to fit diverse audiences 

• Interpersonal Skills: Developing strong relationships with stakeholders gaining their trust and support, with the empathy to understand the motivations and perspectives of different stakeholders 

• Adaptability: The ability to adjust communication styles and approaches to different individuals and situation 

• Pragmatic Solutions: Initiative to improve processes and problem solve pragmatically. 

• Logical Thinking: A logical, analytical, and structured thinker with the ability to learn quickly and solve problems 

• Business Understanding: Solid understanding of analysis methodologies, development life cycles, and the fundamental analysis process 

Minimum Criteria 

• At least 3 to 5 years of experience in a business analysis role or in a similar role involving business process analysis or systems change 

• Experience in documenting, mapping, analysing and optimizing business processes with understanding of process optimisation principles (e.g lean six sigma basics and value stream mapping) 

• Experience in gathering and analysing data to support decision-making 

• Experience in working with IT teams to integrate new technologies into existing processes 

• Skilled in eliciting requirements through interviews, workshops and observations 

• Experience in contributing to the development of digital transformation strategies and roadmaps, understanding how digital technologies can improve business performance and customer / user experience 

• Ability to translate business needs into technical language and vice versa 

What’s in it for you  

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.   

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 

• 36 days annual leave 

• Holiday Purchase – perfect your work/life balance with extra annual leave 

• Share Schemes 

• Payroll Giving and Charity Matched Funding  

• Technology Vouchers – save more and spread the cost of your technology purchases 

• Electric Vehicle Schemes – to help you transition to green/clean driving 

• Cycle to Work scheme and Public Transport Season Ticket Loans 

• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments 

• Life Assurance (4x salary) 

• Access to Savesmart financial wellbeing support 

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 

Why ScottishPower 

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. 

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. 

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].