We are looking for a Business Analyst to act as a bridge between business stakeholders and internal teams. This role focuses on understanding business needs, improving processes, and supporting decision-making through insights and clear documentation
Key ResponsibilitiesWork closely with business stakeholders to understand objectives, challenges, and requirements
Gather, analyse, and document business requirements, workflows, and processes
Translate business needs into clear functional requirements and recommendations
Support project initiatives by defining scope, timelines, and success metrics
Identify gaps, inefficiencies, and opportunities for process improvement
Prepare reports, presentations, and dashboards to support business decisions
Facilitate meetings, workshops, and discussions with stakeholders
Collaborate with cross-functional teams to ensure business requirements are well understood and delivered
Track project progress and follow up on action items and deliverables
Bachelor’s degree in Business, Management, Finance, Economics, or a related field
Proven experience as a Business Analyst, Operations Analyst, or similar role
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Ability to translate complex business needs into clear and structured documentation
Comfortable working with data, reports, and business metrics
Proficient in Microsoft Excel, PowerPoint, and documentation tools
Experience in process improvement or project support is a plus
Top Skills
What We Do
CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform. With operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient, and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 1,700 employees across all its offices. CORE VALUES: • Customer First • Your Problem is My Problem • Yesterday's Best is Today's Baseline • Think Big, Start Small • Do More With Less • Stay Grounded • Be an Owner For more information, please visit www.carsome.com. CARSOME Sdn Bhd (1101954-M)
