Business Analyst

Reposted 18 Days Ago
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Phoenix, AZ, USA
In-Office
Mid level
Information Technology • Software
The Role
The Business Analyst will optimize workflows, enhance service levels, develop implementation plans, and create metrics for process efficiency.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

• Develop and deliver business and technology process flows in order to drive overall workflow optimization.

• Develop and document work flows that promote productivity and efficiency.

• Identify opportunities to increase productivity, enhance Services Levels, and improve overall organizational efficiency.

• Develop implementation plans for process improvements, process controls, and new/enhanced capabilities.

• Identify and create relevant metrics that will report process effectiveness and efficiency

Qualifications

• Superior MS Excel, MS Access, Visio, PowerPoint, and SharePoint skills

• Strong analytical skills – both quantitative and qualitative.

• Ability to convert analytical results into comprehensible charts, graphs, and reporting.

• Excellent communication skills - written and verbal

• Self starter

• Experience at working both independently and in team/matrixed environments

• Ability to understand processes and issues from a customer perspective

• Ability to drive results

Additional Information

To know more on this position or to schedule an interview please contact:

Vishwas Jaggi
973-475-7482

Skills Required

  • Superior MS Excel skills
  • Superior MS Access skills
  • Superior Visio skills
  • Superior PowerPoint skills
  • Superior SharePoint skills
  • Strong analytical skills
  • Excellent communication skills
  • Ability to work independently
  • Ability to understand processes from customer perspective
  • Ability to drive results
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The Company
6,138 Employees

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