Location: Phoenix, AZ (Onsite)
Duration: Long-term Contract
Experience: 4–6 Years
Work Authorization: U.S. Citizens only (Local candidates preferred)
Key Responsibilities:
- Partner with business stakeholders to gather, document, and validate business requirements.
- Translate business needs into functional specifications for development teams.
- Facilitate meetings, workshops, and requirement sessions with end users and SMEs.
- Develop process maps, user stories, and acceptance criteria.
- Support project lifecycle from requirements through testing and implementation.
- Collaborate closely with Product Owners, Developers, and QA teams to ensure requirements are understood and met.
- Assist in UAT planning, execution, and issue resolution.
- Analyze data, identify process improvements, and provide actionable insights to drive business outcomes.
- Bachelor’s degree in Business Administration, Computer Science, or related field.
- 4–6 years of professional experience as a Business Analyst.
- Strong understanding of SDLC, Agile, and/or Waterfall methodologies.
- Excellent communication, presentation, and stakeholder management skills.
- Proficient in documentation tools (e.g., JIRA, Confluence, MS Visio, Excel).
- Strong analytical and problem-solving skills.
- Experience in data analysis and reporting is a plus.
- Local candidates preferred (must be able to work onsite in Phoenix, AZ).
Top Skills
What We Do
CrackaJack Digital Solutions is an IT company in business since 2016 with offices in Portland, Oregon and Pune, India.
We primarily serve small to mid-sized businesses across the United States to unleash the power of digital transformation. We specialize in several areas of technology with a particular focus on managed IT services, remote infrastructure, recruiting & staffing technical talent, and website development & maintenance.
We pride ourselves on providing practical and effective technology solutions ranging in scope and size.
Our MISSION
Inspire and transform businesses through digital innovations to accelerate long-term sustainable revenue growth.
Our VISION
The Pacific Northwest’s most successful and impactful digital IT transformation service provider.
Our PURPOSE
Listen & seek to understand
Lead with data & insights
Leverage expertise
