Business Analyst

Posted 3 Days Ago
Be an Early Applicant
Manila, First District NCR, National Capital Region
In-Office
Mid level
Information Technology • Consulting
The Role
The Business Analyst will gather and analyze requirements, improve processes, manage stakeholders, support projects, and create reports for decision-making.
Summary Generated by Built In

Role: Business Analyst

Location: Taguig City, Metro Manila

Work Setup: Hybrid (3 days onsite per week)

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business…

https://www.nccgroup.com/uk/

The Opportunity:

The Business Analyst acts as a bridge between business needs and technology solutions, ensuring that requirements are clearly defined and implemented effectively. This role involves gathering and analysing requirements, mapping processes, and collaborating with stakeholders to deliver solutions that improve efficiency and support strategic goals.

Key Accountabilities:

  • Requirements Gathering & Documentation: Lead workshops and interviews to capture business requirements, user stories, and use cases. Document “as-is” and “to-be” business processes and workflows.

  • Process Analysis & Improvement: Identify inefficiencies in workflows and propose solutions to optimize business processes. Conduct cost-benefit analysis and recommend actionable improvements.

  • Stakeholder Management: Act as liaison between business stakeholders and technical teams to ensure alignment. Communicate requirements clearly and validate deliverables against business needs.

  • Project Support: Assist with project planning, monitoring, and transition from project phases to BAU (Business as Usual). Support QA teams in validating solutions meet requirements.

  • Reporting & Analytics: Create reports, dashboards, and visualizations to communicate findings and track KPIs. Perform data discovery and modelling to support decision-making.

Requirements:

  • Proactive and analytical with strong technical acumen and a proven record in driving business improvement initiatives.

  • Experienced with Salesforce and Microsoft Fabric, as well Commission and Marketing tools.

  • Ability to translate business needs into actionable requirements, support transformation initiatives and deliver data-driven insights that enhance operational efficiency and business performance

  • Project Management Certification is desirable.

Behaviours:

  • Client-Focused

  • Collaborates as ‘One NCC’

  • Adds Value

  • Enables and Empowers

  • Personal Responsibility

  • Communicates Openly and Respectfully

  • Open Mindset

  • Growth and Development

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, and Asia- Pacific.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.

Top Skills

Microsoft Fabric
Salesforce
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The Company
Manchester
2,292 Employees

What We Do

We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.

With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.

We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.

Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide

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