We enable financial institutions to become digital leaders.
As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
What you will be doing:
- Undertake market research, collate feature recommendations from clients and build a pipeline of requirements.
- Conduct and lead requirements gathering sessions & identify gaps amongst existing product and client requirements and suggest possible solutions.
- Analyze all business requirements and provide detailed specifications. (BRD, FRD, Use Case Documents etc.)
- Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading the UAT.
- Work on project lifecycle and different methodologies like Waterfall or Agile.
- Act as a Consultant to provide business value analysis as part of discovery phase.
- Provides support and guidance to presales and professional services on new system features.
- Work closely with the Technical Lead on the requirements document and RTM.
- Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience.
- Work on multiple projects and able to manage time accordingly.
What we are looking for:
- 5+ years of relevant working experience.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. (e.g., BE, BTech, ME, MS)
- Experience in Product Development and implementation of multiple Digital Banking Solutions for Digital Banking.
- Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Customer Onboarding, Account Opening and Loan.
- Good knowledge of Digital channels is a must.
- Good knowledge of one or more of the Retail Products like CASA Accounts, Fixed Deposit, Islamic banking products and Credit Cards.
- Understanding of various analysis techniques and methodologies.
- Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD.
- Hands-on Experience working on different rule engines and process automation tools and techniques.
- Knowledge about customer service, sales, and marketing aspects within a bank.
- Ability to define and explain end-to-end processes via User Journeys.
- Experience in integrating Digital channels with back-end systems.
- Knowledge of Core Banking Systems, Operations, and Functionalities.
- Willingness to travel for short-term project engagements if required.
About VeriPark:
We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries from North Americover Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.
If you like value growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
VeriPark is a global solutions provider enabling financial institutions to become digital leaders with its Intelligent Customer Experience suite. With its main offices located in the United Kingdom, Europe, Canada, United States, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, Next Best Action (leveraging the power of Azure machine learning) solutions. VeriPark works collaboratively with clients to develop innovative technology strategies and solutions, which touch millions of people every day, and bring the promise of digital transformation to life.
With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to:
• enhance and automate customer services across assisted and digital channels,
• increase wallet share,
• satisfy customers with timely and relevant offers,
• turn up cross-sell and up-sell ratios,
• empower their employees with a holistic Unified Front End and 360 Single View of the Customer.
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