Business Analyst

Posted 15 Days Ago
Hiring Remotely in USA
Remote
Mid level
Other
The Role
The Business Analyst role involves analyzing and configuring Salesforce solutions, translating business needs into tech capabilities, and fostering client relationships while ensuring quality outputs in collaborative settings.
Summary Generated by Built In

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level. 

The Role of a Business Analyst

Admin/dev/tech business analysis experience: 

  • Proven SFDC skills & hands-on knowledge
  • Ability to configure declarative solutions in SFDC for core domains (Sales, Service)
  • A keen interest in tech and big-thinking problem-solving acumen/desire
  • Motivation for growth and developing hard and soft skills
  • Been an active contributor on Salesforce implementation projects

Grasp and articulate business process concepts

  • Able to quickly translate business issues to SF/CRM tech capabilities/needs
  • Excels at capturing & correlating workshop notes & use tools proficiently to produce high-quality assets that are valuable
  • Collaborates well with others, see validity in opinions, and challenge norms from a position of confidence or emerging authority
  • Communicate confidently and well in my team and with clients 
  • Produce accurate outputs, with little rework required

Demonstrates technical ability and strengths in a business context

  • Strengthening soft skills, business acumen, self-awareness
  • Active participation, leaning in, working on areas of discomfort
  • Constant/consistent SF platform business/tech learning
  • Diligently applying templates, tasks and methodology to high-quality standards (visual, content, structure)
  • Achieving positive peer reviews while executing projects as BA

Our Core Values in Action

  • Collaboration: Across all key stakeholders (employees, partners, and customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
  • Creativity: We enjoy getting creative in the way we find solutions with our customers, work with our teammates, and drive value with our partners.
  • Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
  • Ownership: We are an environment focused on results, and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
  • Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.

Required Qualifications

  • 2-4 years in business consulting or consulting experience
  • Salesforce Administrator certification
  • Experience building client relationships
  • Strong communication skills with business stakeholders
  • Business process focused
  • Business writing skills/requirements, user stories
  • Demonstrates business acumen and problem-solving skills

Preferred Qualifications

  • Experience with Salesforce Revenue Cloud (CPQ/Billing)
  • Billing Badge and Advanced Billing Specialist Badge 
  • Salesforce CPQ Certification 

A Foundation Built on a Solid Culture

  • Neocol Cares
  • Mentorship Opportunities:
    • Neocol North Star Program
    • Neocol Navigate Program

Compensation is More than Salary

  • Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
  • Employer match 401(k) plan
  • Medical, vision & dental benefit offerings
  • Adoption Assistance Program 
  • Flexible PTO
  • Home Office Stipend 

Please note:

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Top Skills

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The Company
HQ: Chicago, IL
109 Employees
Year Founded: 2003

What We Do

Neocol helps organizations scale & grow.

Advising the world’s most innovative B2B organizations on how to optimize their subscription & billing management and billing processes to gain competitive advantage, promote cross-functional transparency, and provide a superior customer experience.

For more about Neocol services, please visit https://neocol.com/

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