Business Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

In Global Payments Solutions our purpose is to develop and deliver a robust set of payment  solutions in support of our eight lines of business so consumers  and businesses  choose us for their financial transaction and cash management needs.  Work with us at the confluence of responsible growth, risk management and exceptional client care as a critical part of the Contract Management team. The team closes contractual negotiations with Bank of America clients around the world as quickly and efficiently as possible, reducing time to revenue and minimizing legal costs, while protecting both the client relationship and BofA’s risk position.

Responsibilities include the following:

•Manage template agreement inventory governance and project / change process and procedures. Liaise with multiple internal product partners, compliance, and operational support teams.

•Project manage and execute on initiatives that increase capacity, streamline/simplify processes and templates.

•Support Contract Management team related processes and issues, including QA/QC, metric management, issue and action plan development and execution.

•Business owner/support for contract management workflow tool (GCET) including intake/queue assignments, reporting, analysis, troubleshooting and enhancements.

• Conduct contract administration duties including contract request receipt, contract documentation, execution and record-keeping, ensuring the smooth flow of contract execution and administration.

•Serve as an expert resource, reinforcing, advising and providing guidance on processes and procedures related to the governance of contract / agreement templates.

Required Skills:

•Excellent analytical, verbal and written communications skills.

•Strong project management and process skills, able to handle a full workload with tight deadlines and manage competing priorities.

•Demonstrate organizational and prioritization skills to manage numerous competing, complex documentation assignments.

•Exercise sound judgment and independent decision-making, including knowing when to escalate issues to managers  when appropriate.

•Reliability, discretion and ability to handle sensitive information and maintain confidentiality.

•Prior project management experience.

•Effective planning, organizational, and time management skills.

•Ability to adapt to change and work in a fast-paced environment, be creative, and be able to balance multiple priorities simultaneously.

Desired Skills:

•Previous financial services industry experience.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range$75,800.00 - $115,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.