Business Analyst

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

We are seeking a strategic and experienced Business Analyst professional to drive the alignment of business strategy, capabilities, and operational execution across the enterprise. This role is responsible for establishing and leading business architecture frameworks, guiding transformation initiatives, and ensuring end-to-end integration between business processes, products, and technology.

The ideal candidate brings strong leadership, enterprise thinking, and hands-on experience driving business transformation in complex environments.

Key Responsibilities

This position will require you to work onsite at our Richmond, VA location 4-5 days a week

• ​Lead the development and maintenance of enterprise business architecture, including capability models, value streams, and operating models
• Align business strategy with execution by translating strategic objectives into actionable frameworks and initiatives
• Drive enterprise-wide transformation initiatives, including process optimization, modernization, and organizational design
• Partner with executive stakeholders, product management, and IT leadership to ensure alignment across business and technology domains
• Develop and evolve business capability maps to support prioritization, investment planning, and roadmap development
• Identify operational gaps, redundancies, and inefficiencies; recommend and implement improvements
• Establish and enforce business architecture standards, governance, and best practices
• Facilitate cross-functional workshops to align stakeholders and define business requirements
• Collaborate with enterprise architects (data, application, and technology) to ensure integrated, scalable solutions
• Support portfolio planning, investment decisions, and benefits realization tracking
• Mentor and guide junior architects and analysts

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

This position is for a government client and we can only hire US citizens.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field
• 7+ years of experience in business architecture, enterprise architecture, management consulting, or transformation roles
• Proven experience leading large-scale business transformation or modernization initiatives
• Deep knowledge of business architecture frameworks (e.g., BIZBOK, TOGAF)
• Strong experience with business capability modeling, value stream mapping, and process design
• Demonstrated ability to influence executive stakeholders and drive alignment
• Excellent analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience in public sector or regulated environments (e.g., DMV, transportation, ADOT)
• Business Architecture Guild (BIZBOK) or TOGAF certification
• Experience supporting digital transformation, cloud migration, or enterprise system implementations
• Familiarity with modeling tools (e.g., LeanIX, ArchiMate, Visio, Sparx EA)
• MBA or advanced degree

Key Leadership Competencies

• Strategic thinking and enterprise mindset
• Executive-level communication and stakeholder influence
• Transformation leadership and change management
• Cross-functional collaboration and alignment
• Decision-making and prioritization
• Coaching and team development

The compensation range for the position in the U.S. is - $92,040 to $174,840 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area):$110,400 to $209,880 

California (All Other):$101,280 to $192,360 

Colorado: $92,040 to $174,840 

Massachusetts$92,040 to $192,360 

New York City: $110,400 to $209,880 

Washington: $101,280 to $192,360 

Washington DC:$101,280 to $192,360 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.