About us
We’re the team behind digital retailer Very.
Our purpose, helping families get more out of life, powers everything we do.
And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.
If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨
About the team
The Delivery team is striving to create world class solutions for our Mobile, Web and back-end platforms. We are in control of building this exciting future and are looking for like-minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers.
About the role
As a Business Analyst you will lead small-to-medium-sized projects and support larger and more complex projects. At this level, you will be expected to:
- Manage stakeholder relationships
- Work independently
- Have a good understanding of your own work area
- Advance the BA community through the sharing of best practice and mentoring others
About you
- The ability to build strong relationships with stakeholders.
- The ability to identify needs and engage with customers or stakeholders to collate user needs evidence.
- The ability to use quantitative and qualitative data about users to turn user focus into outcomes.
- The ability to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
- Experience of analysing the current customer experience and journeys and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis.
- Experience of using a wide range of techniques to model situations confidently. You know how to gain the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.
- You know how to source/elicit requirements & facilitate the setting of business priorities for change initiatives of medium complexity.
- You can accurately document requirements and define clear acceptance criteria. You can identify issues and risks associated with work while being able to analyse and report test activities and results.
- A strong understanding of Agile and Lean practices
Some of our benefits
- Flexible, hybrid working model
- Inclusive culture and environment, check out our Glassdoor reviews
- £1000 flexible benefits allowance to suit your needs
- 30 days holiday + bank holidays
- LinkedIn Learning access
- Bonus potential (performance and business-related)
- Up to 25% discount on Very.co.uk
- Matched pension up to 6%
- More benefits can be found on our career site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.
You can expect a one stage interview process for this position:
1st stage - A one hour face-to-face interview with the hiring team to discuss your skills and relevant experience + competency questions. This is also a great opportunity to find out more about the role and to ask any questions you may have.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find out here.
Diversity, inclusion and equal opportunities
We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via [email protected]. We’ll be happy to support you.
We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Skills Required
- Ability to build strong relationships with stakeholders
- Ability to identify needs and engage customers or stakeholders to collect user-needs evidence
- Ability to use quantitative and qualitative user data to drive outcomes
- Ability to identify, compare, measure, and evaluate processes or delivery methods
- Experience analyzing customer experience and journeys and implementing optimization opportunities
- Experience using techniques to confidently model situations and gain agreement from subject matter experts and stakeholders
- Ability to elicit requirements and facilitate business priorities for medium-complexity change initiatives
- Ability to document requirements and define clear acceptance criteria
- Ability to identify issues and risks and analyze and report test activities and results
- Strong understanding of Agile and Lean practices
The Very Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Very Group and has not been reviewed or approved by The Very Group.
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Healthcare Strength — Private medical and dental care, 24/7 GP access, life and critical-illness cover, and broader wellbeing resources are emphasized as core parts of the package. Access to Retail Trust support and health-cost reimbursements further reinforces perceived healthcare robustness.
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Leave & Time Off Breadth — Flexible holiday arrangements with options to buy or sell days provide greater control over time away. This is complemented by enhanced family leave policies that support parents and carers.
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Strong & Reliable Incentives — Most roles are eligible for an annual bonus tied to business and individual performance, with some teams also benefiting from overtime opportunities and premium or double-pay arrangements. Feedback suggests these incentives can meaningfully supplement base pay for eligible groups.
The Very Group Insights
What We Do
The Very Group is a multi-brand online retailer and financial services provider operating digital platforms Very.co.uk and Littlewoods.com, offering home, fashion, and family products.
