Aspen Grove is an exciting, passionate, people-oriented organization that creates new services and solutions for property, workflow and loan management through the digitization and re-engineer of traditional business processes. Our customers are largely US-based and include some of the largest banks in the US along with Asset managers, Mortgage Servicers and Property Preservation Companies. Our platform helps our customers to reimagine everything related to their asset and loan portfolios and drives digital transformation and automation across all their critical business processes.
We have an exciting opportunity for a Business Analyst with a passion for delivering high-quality products and services and the desire to work in a fast, agile environment. The successful applicant will work within a team responsible for analyzing the business needs of clients and stakeholders and optimizing processes and system set-up through configuration. The Business Analyst will capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, data modelling and functional requirements. This role will require collaboration with the wider Aspen team to successfully deliver technology solutions to our clients.
Skills Requirements:
- Strong communication and presentation skills
- Analytical thinking, problem solving and decision making
- Customer focused
- Proven ability to build strong relationship
- Attention to detail, quality and accuracy
- Business requirements planning, management and personal organization
- Creation of documentation both for analysis and customer consumption
Education and Experience:
- A basic knowledge of Data Modelling
- Excellent writing skills
- Relevant NFQ Level 7 qualification
- Good knowledge of Microsoft Office suite, including Visio, Excel, Powerpoint and Microsoft Teams.
- Jira experience would be an advantage
Aspen Grove is an ISO 27001 certified company and you are expected to comply with these standards as part of your role. We are an equal opportunity employer and prioritize recruiting local.
Skills Required
- Strong communication and presentation skills
- Analytical thinking, problem solving, and decision-making skills
- Customer-focused approach
- Ability to build strong relationships
- Attention to detail, quality, and accuracy
- Business requirements planning and management skills
- Personal organization skills
- Ability to create analysis and customer documentation
- Basic knowledge of data modelling
- Excellent writing skills
- Relevant NFQ Level 7 qualification
- Knowledge of Microsoft Office, including Visio, Excel, PowerPoint, and Microsoft Teams
- Jira experience
- Compliance with ISO 27001 standards
What We Do
Aspen Grove Solutions is a Frederick, Maryland-based provider of mortgage servicing and property servicing technology for the financial and mortgage services industry. Its platform synchronizes tasks and processes across departments, helping servicers and asset managers manage default operations, compliance, vendor oversight and borrower engagement. Its Aspen iFamily suite supports REO, short sale, asset management and property preservation, with the aim of simplifying servicing and reducing costs.
