Business Analyst

Do you enjoy turning complex business requirements into clear, practical software solutions? Join Keylane as a Business Analyst and help shape the pension processes that support people through important life events, from retirement to disability and the loss of a loved one.

You will join Life Events, an area of approximately 70 colleagues working at the heart of Plexus, our pension platform. We are organised into three teams that support pension processes related to retirement, death and disability, as well as premium and benefit calculations. You will be part of Life Events B, a team with 30 colleagues across Denmark, Netherlands and India. Our developers, testers and business analysts work closely together throughout the development process, from planning to delivery. Guided by client needs, we combine business knowledge and technical expertise to deliver a standardised, consistent solution across clients and countries.

Key about your role

As a Business Analyst in the Life Events department, you will work closely with our Product Owner, Development team, and and Delivery to ensure our products continue being the leading solutions. You will analyse and elaborate requirements coming in from our customers via Delivery and help evolve and design a standard solution to support customer’s needs.

You will have responsibility of tasks that include:

• Analysing business requirements for pension processes and translating them into clear development and test tasks.
• Shaping functional solutions and guiding developers throughout implementation within Life Events— Ranging from supporting brand new processes within the system, to help defining the implementation of new calculations.
• Demoing new features and enhancements to stakeholders.
• Supporting in quality assurance, through testing and bug intake.

We are looking for someone who enjoys working with complex systems, customers and calculations, and thrives on collaborating across international teams.

Ideally, you have:

• An educational background in pension, math, IT or a related field.
• At least +5 years experience with software projects.
• Experience with or knowledge of the pension industry – this is a strong advantage.
• Experience with SQL or are comfortable working with databases and data analysis is a plus.
• Have a hands-on mindset, take ownership, and are comfortable driving tasks and issues forward.
• Strong numerical and analytical skills, as many of the tasks involve working extensively with data and calculations.
• Experience gathering and breaking down complex requirements into actionable tasks within IT projects.
• Communicate confidently in English.

Using AI

• You have used AI-assisted development tools, such as Claude, ChatGPT, Codex, GitHub Copilot or Cursor, in your work or your own projects.

*Please submit your application, including your CV. Applications are reviewed on an ongoing basis.

*A criminal record and reference check are part of the application process. Each employee within Keylane must follow training on information security and irrespective to the role basic information security responsibilities apply. 

If you have any questions about the job, you are very welcome to Martin Bo Heiberg, manager [email protected]

If you have any questions, please send an email to manager of the team, [email protected] or Talent Acquisition Specialist, Lykke Kæstel Alsgren at [email protected].

• A flat and informal organization with a professional and supportive working environment.
• A profit share.
• Inclusion days where you decide when to hold your public holidays.
• Five weeks of vacation and five Keylane days.
• A pension scheme where 13.25% is paid by Keylane and the individual contribution is 3%.
• Flexibility in the working environment. We offer a combination of working from home and from the office. We value seeing colleagues in person to stay connected and collaborate effectively.
• The Danish office is located a 10-minute walk from Islands Brygge Metro station.
• We believe that strong employee relations are key to maintaining well-being in the workplace. To support this, we offer a variety of social activities that all employees can participate in, such as yoga, padel tennis, running, outdoor bathing, and fitness in the basement.
• Salary: For this role, the Monthly Base Salary ranges from 50.000-60.000 (DKK), corresponding to the level of the position. The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.