Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.
Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.
At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.
The RoleAs a Business Analyst at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams’ to solve our most complex challenges.
This role is ideal for someone who is early on in their career and thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.
What You’ll DoEstablish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
Drive execution of multiple simultaneous, cross-functional projects and/or programs.
Effectively set timelines and manage teams to deadlines.
Interface with a variety of technical and non-technical stakeholders.
Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.
Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.
Have a track record for being able to successfully organize, implement and manage complex programs and projects.
Are used to working through trade-offs, balancing competing priorities, and having your mind changed.
Deep interest in AI systems — direct AI/ML experience valued but not required.
Skills Required
- Experience in program management or a related role within a high-performing product company
- Proven track record navigating ambiguity and executing complex projects
- Strong interpersonal skills and ability to influence without authority
- Ability to build cross-organizational support, cooperation, and action
- Experience organizing, implementing, and managing complex programs and projects
- Ability to manage trade-offs and competing priorities
- Deep interest in AI systems
- Direct AI or machine learning experience
What We Do
Surge AI is an artificial intelligence company focused on providing high-skill data-labeling services and technology for AI development. It combines a data-labeling platform with a specialized workforce supporting natural-language processing, code generation, search evaluation, adversarial training, and related machine-learning applications. The company’s broader mission is to help raise artificial general intelligence with the richness, curiosity, and creativity of human intelligence.
