Business Analyst

About Fleet Alliance

As part of Global Vehicle Group (GVG) – the UK’s largest and most diverse B2B leasing broker – Fleet Alliance is a multi-award-winning fleet management and salary sacrifice scheme provider. We manage over 70,000 vehicles with a combined funded value exceeding £2.5 billion. Our market-leading Fleet 360 model ensures the best combination of advice, products, competitive pricing, and outstanding service. We utilize our cloud-based fleet management suite e-Fleet and our award-winning smartphone app e-Fleet Mobile to deliver excellent service to clients. Our dedicated team provides named contacts for account management and award-winning customer service. We're also really nice people!

The role

As a Business Analyst, the role focuses on capturing requirements, improving processes, and aligning stakeholder needs across Fleet Alliance and the wider Global Vehicle Group. Alongside this, the role drives the delivery of projects from planning through to completion, ensuring solutions are implemented effectively.

What will I be doing?

• Provide oversight of business analysis activities within the delivery function, ensuring consistency and quality of delivery.
• Act as an escalation point for complex requirements, issues, and stakeholder challenges.
• Work closely with the Head of Technology to support and shape the technology roadmap and prioritisation of initiatives. 
• Conduct stakeholder interviews and workshops to gather and document requirements as user stories, process flows, or business requirements.
• Engage stakeholders regularly to understand and align their needs with project objectives.
• Analyse workflows to identify gaps and recommend process improvements. 
• Collect and interpret data from various sources to guide decisions and validate solutions.
• Assess and challenge proposed features for alignment with business needs pre- and post-development. 
• Prepare project documentation, updates, and reports on progress, risks, and outcomes.
• Develop training materials and user guides for new systems and processes. 
• Collaborate with developers and IT to clarify requirements and ensure solutions meet expectations.
• Support test planning, execution, and UAT to ensure solutions meet requirements.
• Serve as a point of contact for system queries, offering guidance and basic technical support. 
• Deliver solutions end-to-end by managing plans, tasks, stakeholders, and communication across the full project lifecycle.

What will I need to succeed?

• 5+ years’ experience in a business analyst role, with responsibility for leading analysis activities within large-scale transformation and software development projects
• Experience managing projects or delivering workstreams alongside business analysis responsibilities 
• Experience working with senior stakeholders to influence decisions and shape outcomes · Experience contributing to or supporting strategic roadmap planning 
• Graduate in an IT or business-related subject preferable · Experience using project and collaboration tools (e.g. Jira, MS Project, Planner, Miro, Visio, Office 365)
•  Experience leading workshops, documenting requirements, and presenting outcomes to senior and executive-level stakeholders
• Experience working within SDLC and Agile environments, understanding how requirements move through the delivery lifecycle 
• Experience with system integrations, APIs, and data flows within complex software environments 
• Strong written and verbal communication skills, with the ability to engage senior stakeholders · Strong analytical and problem-solving capabilities 
• Ability to manage multiple priorities and deliver across concurrent initiatives

Why you will love working with us

Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture.

These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 14 consecutive years.

We offer an industry-leading personal benefits package which includes:

• 35 days holidays plus 2 duvet days, a shopping day, a volunteering and your birthday off every year!
• Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events
• A wide array of flexible benefits to choose from such as cinema tickets, gym memberships and health benefits

If you’re attracted to working our distinctive and flexible culture, then joining Fleet Alliance might be the right move for you.

To learn more about Fleet Alliance being a Great place to work visit:

Working at Fleet Alliance Limited | Great Place To Work® UK