Business Analyst

What you'll be doing

Are you a naturally curious Business Analyst who enjoys turning complex challenges into clear, actionable solutions?

Howdens are looking for a Business Analyst to join our Technology & People Systems team, playing a pivotal role in shaping and delivering technology enabled change across one of the UK's most successful businesses.

Working across a diverse portfolio of technology and people systems projects, you'll partner with stakeholders at all levels to understand business needs, define requirements, and help deliver solutions that create real business value.

• Reporting to the Programme Manager
• Build strong relationships with stakeholders across the organisation to understand business challenges and opportunities.
• Facilitate engaging workshops to gather business and technical requirements.
• Create process maps, requirements documentation, user stories, and acceptance criteria.
• Analyse current and future business processes, identifying opportunities for improvement.
• Work closely with technical teams to ensure solutions meet business needs and strategic objectives.
• Validate requirements throughout project delivery and support successful implementation.
• Lead effective communication between business stakeholders, project teams, and technology functions.
• Champion Business Analysis best practice across Technology & People Systems.
• Contribute to continuous improvement initiatives, introducing new tools, methodologies, and ways of working.

What we need from you

We're looking for a confident and commercially minded Business Analyst who can build credibility quickly, challenge constructively, and deliver clarity in complex environments.

You'll ideally bring:

• Previous Business Analysis experience within a technology, infrastructure, systems or change environment
• Experience gathering, analysing, and documenting business and technical requirements.
• Strong stakeholder management skills with the ability to engage colleagues at all levels.
• Experience facilitating workshops and driving successful outcomes.
• Knowledge of Agile and Waterfall delivery methodologies.
• Experience using Business Analysis tools such as Visio, Lucidchart, Azure DevOps or Jira.
• Excellent communication, influencing and presentation skills.
• The ability to manage multiple priorities and work independently.
• A proactive approach to problem solving and continuous improvement.
• A business analysis qualification and experience working within infrastructure-focused projects would be advantageous.

What we can offer you:

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens:

Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals.

Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For list.

How to apply

Ready to influence major technology initiatives, shape business change, and make a meaningful impact within a market-leading organisation?

We're building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected]  with the job title and location, and we will be happy to help you

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment.  That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

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