We are looking for a skilled and
detail-oriented Business Analyst to join our team. This role is ideal for
someone who thrives on understanding business needs, translating them into
clear requirements, and working closely with technical and non-technical
stakeholders to deliver practical solutions.
You’ll work across the full project lifecycle — from
requirements gathering and process mapping to testing and implementation — in a
fast-paced, high-standards environment.
KEY RESPONSIBILITIES
• Gather, document, and validate business
requirements through stakeholder workshops, interviews, and observation
• Map current-state business processes
and identify gaps, inefficiencies, and improvement opportunities
• Translate business requirements into
functional specifications, user stories, and acceptance criteria
• Coordinate between business
stakeholders and technical teams to ensure solutions meet the stated need
• Design and execute test scripts, UAT
plans, and end-to-end validation for new features and system changes
• Produce clear process documentation,
training material, and handover guides
• Support reporting and data analysis
to inform business decisions
• Assist with system configuration,
workflows, and ongoing enhancements across business platforms
Requirements
Core Technical Skills
· 3–5 years’ experience in a Business
Analyst, Systems Analyst, or similar role
· Strong understanding of business
process analysis and requirements engineering
· Proficiency in process mapping tools
(e.g. draw.io, Visio, or similar)
· Experience writing functional
specifications, user stories, and test scripts
· Proficiency in understanding data
flows and system integrations
· Experience with project or workflow
tools (e.g. Jira, Zoho Projects, or similar)
· Exposure to CRM, ERP, or e-commerce
platforms (e.g. Zoho, Shopify) is advantageous
Who You Are
· Highly detail-oriented with a strong
focus on getting requirements right
· Analytical thinker who enjoys
understanding how things work and solving problems
· Able to work independently and
manage multiple priorities
· Strong communicator who can bridge
the gap between business and technical teams
· Committed to quality and continuous
improvement
Benefits
• Competitive, market-related
salary
• Generous staff discounts
across our luxury products
• Clear career growth opportunities
within a fast-growing premium brand
• A beautiful, high-end
working environment
• Daily, nutritious lunch
provided by our in-house canteen
• A paid day off on your
birthday
Skills Required
- 3-5 years' experience in a Business Analyst, Systems Analyst, or similar role
- Strong understanding of business process analysis and requirements engineering
- Proficiency in process mapping tools (e.g. draw.io, Visio, or similar)
- Experience writing functional specifications, user stories, and test scripts
- Proficiency in understanding data flows and system integrations
- Experience with project or workflow tools (e.g. Jira, Zoho Projects, or similar)
- Exposure to CRM, ERP, or e-commerce platforms (e.g. Zoho, Shopify)
- Strong communication and stakeholder management skills
- Detail-oriented with focus on quality and continuous improvement
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What We Do
Browns Jewellers has five generations of experience, crafting fine diamond jewellery since 1934 with classic, timeless, and sophisticated designs using ethically sourced natural diamonds.
