Business Analyst

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Wealth Platform Journey owns innovating, delivering and maintaining pan-Wealth technological capabilities that enable TD Wealth strategic priorities. The Client Servicing Product Group owns the end-to-end shared client servicing functions across Direct Investing and Advice which include client onboarding, account maintenance, money movement, and workflow & digitization. This team works closely with other Journeys, control partners and Business Architecture to ensure that Wealth achieves the strategic commitments of Deepening Relationships, Fast & Simple and Disciplined Execution. 

Reporting to the Senior Manager, Wealth Money Movement under Client Servicing Product Group - the successful candidate will directly support the Wealth Client Servicing Product Group Owner and Product Owners to push complex initiatives through to successful execution, specifically ideation, requirements, BOT testing, defect triage, and change management activities.

Job Responsibilities

The primary responsibilities of the Business Analyst include, but are not limited to, the following:

• Support innovation and ideation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement

• Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite

• Deliver end-to-end business requirements for key Features by working collaboratively with various stakeholders, with a focus on the customer

• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value

• Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decision

• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints

• Contribution to Change Management deliverables (stakeholder analysis, BOT testing, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups

• Support implementation and post-implementation planning and activities.

• Work autonomously as a business analyst and adopt best practices
   

Job Requirements

• 3+ years of experience in business analysis (BA accreditation is an asset)

• Intermediate level knowledge of business analysis, project delivery practices and standards across the Journey life-cycle

• Strong level of proactivity and ability to deal with ambiguity

• Experience in Wealth products, systems is a strong asset

• Experience in money movement area, i.e. account transfer, cash management, payments, contribution, deregistration, etc. preferable but not mandatory

• Proven experience in successful requirements delivery for complex, multi-stakeholder programs/projects

• Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience

• Prior experience in Agile requirements delivery is an asset 

• 4 days required in the office

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):