The Role
Analyze business requirements and service requests for telecom applications and integrated IT systems. Gather stakeholder needs, translate them into technical requirements, assess impacts, identify affected application components, and collaborate with business and technical teams through implementation. Support Agile ceremonies, prioritize requirements, document software ecosystems, and manage requirements and tasks using JIRA and Confluence.
Summary Generated by Built In
About Qualysoft
· 25 years of experience in software engineering, established in Vienna, Austria
· Active in Romania since 2007, with office in central Bucharest (Bd. Iancu de Hunedoara 54B)
· Delivering End to End IT Consulting Services - From Team Augmentation and Dedicated Teams to Custom Software Development
· We deliver scalable enterprise systems, intelligent automation frameworks, and digital transformation platforms
· Cross-industry experience by sustaining global players in BSFI (Banking, financial services and insurance), Telecom,Retail & E-commerce, Energy and Utilities, Automotive, Manufacturing, Logitics, High Tech
· Global Presence: Switzerland, Germany, Austria, Sweden, Hungary, Slovakia, Serbia, Romania, and Indonesia
· International team of 500+ software engineers
· Strategic partnerships: Microsoft Cloud Certified Partner, Tricentis Solutions Partner in Test Automation and Test Management, Creatio Exclusive Partner, Doxee Implementation Partner
· Powered by cutting-edge technologies: AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation.
· Project beneficiaries ranging from large-scale enterprises to startups
· Stable growth and revenue increase year over year, a resilient organisation in volatile IT market conditions
· Quality-first mindset, culture of innovation, and long-term client partnerships
· Global and local reach – trusted by key industry players in Europe and the US
Responsibilities:
• Analyze and clarify business requirements and service requests (SR) related to applications and IT systems
• Understand business needs through discussions and interviews with relevant stakeholders and, where required,
collect and analyze quantitative data
• Translate business needs into clear, detailed and actionable requirements for technical teams
• Assess the impact of requested changes on existing applications, systems and integrated solutions
• Identify the appropriate application modules and components where requirements can be implemented, taking
into consideration the agreed architecture and scope
• Collaborate closely with developers, technical teams and business stakeholders throughout the implementation
lifecycle
• Support the definition, clarification and prioritization of requirements
• Participate in Agile ceremonies and contribute to the continuous improvement of the delivery process
• Work with JIRA and Confluence for requirements, documentation and task management
• Ensure alignment between business requirements and the technical implementation
• Contribute to the analysis and documentation of integrated software solutions and application ecosystems
• Understand business needs through discussions and interviews with relevant stakeholders and, where required,
collect and analyze quantitative data
• Translate business needs into clear, detailed and actionable requirements for technical teams
• Assess the impact of requested changes on existing applications, systems and integrated solutions
• Identify the appropriate application modules and components where requirements can be implemented, taking
into consideration the agreed architecture and scope
• Collaborate closely with developers, technical teams and business stakeholders throughout the implementation
lifecycle
• Support the definition, clarification and prioritization of requirements
• Participate in Agile ceremonies and contribute to the continuous improvement of the delivery process
• Work with JIRA and Confluence for requirements, documentation and task management
• Ensure alignment between business requirements and the technical implementation
• Contribute to the analysis and documentation of integrated software solutions and application ecosystems
Qualifications:
• Minimum 3 years of professional experience in Business Analysis
• Previous experience in software development and/or working with integrated software solutions/ecosystems
• Strong experience in requirements gathering, analysis and clarification
• Experience managing and analyzing service requests (SR) for applications and systems
• Ability to understand business processes and translate them into technical requirements
• Experience with impact analysis and identifying the appropriate application modules/components for
implementing business requirements
• Good understanding of the Agile Software Development Life Cycle
• Hands-on experience with JIRA and Confluence
• Knowledge of Oracle PL/SQL
• Strong analytical and problem-solving skills
• Good communication skills and ability to collaborate with both business and technical stakeholders
• Previous experience in software development and/or working with integrated software solutions/ecosystems
• Strong experience in requirements gathering, analysis and clarification
• Experience managing and analyzing service requests (SR) for applications and systems
• Ability to understand business processes and translate them into technical requirements
• Experience with impact analysis and identifying the appropriate application modules/components for
implementing business requirements
• Good understanding of the Agile Software Development Life Cycle
• Hands-on experience with JIRA and Confluence
• Knowledge of Oracle PL/SQL
• Strong analytical and problem-solving skills
• Good communication skills and ability to collaborate with both business and technical stakeholders
What We Offer
· Premium medical package
· Lunch Tickets & Pluxee Card
· Bookster subscription
· 13th salary/yearly bonuses
· Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational
· A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities
· Flexible working program and openness to remote work
· Collaborative mindset – employees shape their own benefits, tools, team events and internal practices
· Diverse opportunities in Software Development with international exposure
· Flexibility to choose projects aligned with your career path and technical goals
· Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud)
· Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary
*We are an equal opportunity employer and value diversity. All employment decisions are made without regard to age, gender, disability, race, ethnicity, religion, sexual orientation, or any other protected characteristic. We encourage applicants from all backgrounds to apply.*
Skills Required
- Minimum 3 years of professional experience in business analysis
- Previous experience in software development and/or integrated software solutions or ecosystems
- Strong experience in requirements gathering, analysis, and clarification
- Experience managing and analyzing service requests for applications and systems
- Ability to understand business processes and translate them into technical requirements
- Experience with impact analysis and identifying appropriate application modules or components
- Good understanding of the Agile Software Development Life Cycle
- Hands-on experience with JIRA and Confluence
- Knowledge of Oracle PL/SQL
- Strong analytical and problem-solving skills
- Good communication and collaboration skills with business and technical stakeholders
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The Company
What We Do
With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 500 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth
