Business Analyst & Release Support Associate - Chief Administrative Office, Chief Data Office

Job Description
As a part of the Chief Administrative Office (CAO) Chief Data Office you have opportunity to make an impact across JPMC. Engage with leaders across the firm to connect and create solutions on complex issues.
Join our team as a Business Analyst & Release Support Associate within the CAO Chief Data Office to support our ever-expanding book of work.
As a Business Analyst & Release Support Associate in the Chief Administrative Office (CAO) Chief Data Office, you will assist the Analytics Solutions Manager in maintain the book of work used to deliver data-related technology solutions, and conduct user acceptance testing of those solutions ahead of a release of enhancements into production. You will also assist in the creation of "stories" that contain the requirements for this tech build, which will require engagement with requestors, relevant subject matter experts and our tech support team. These stories will need to include not only requirements that developers can easily understand, but also a definition of the success criteria so that the proper quality assurance can be conducted prior to user acceptance testing.
Job responsibilities:

• Creating user stories that tech support will leverage to develop required data solutions
• Assist in the maintenance of a backlog of stories sufficient to keep our tech resources working at full capacity
• Engaging with various stakeholders to ensure requirements contained in those stories are actionable in terms of the developers' ability to easily and accurately write code to meet those requirements
• Provide testing support of developed enhancements to ensure proper functioning prior to release into production
• Gaining a level of subject matter knowledge that can be leveraged to provide guidance and validation around the appropriateness of using certain data from certain sources in providing the requested solution
• Provide testing support for data solutions created by others on our team as well as by our tech partners to ensure the proper data quality and appropriateness of developed solution
• Participate as time allows on other strategic DSGBI projects, including but not limited to efforts to move Oracle database to the cloud and urgent regulatory demand
• Participate in regularly-scheduled calls with tech support, fielding questions about requirements, especially where clarification is needed to enable code completion.

Required qualifications, capabilities, and skills

• Bachelors in Accounting, Finance, Management Information Systems or related discipline
• 3+ years of experience in reporting, data and analytics or business analysis roles
• Experience in agile tech development is a must
• Strong advocate for data quality and integrity
• Ability to dig in and understand data issues and use that knowledge to effectively operationalize recurring review processes
• Detail oriented with strong organizational skills
• Ability to manage multiple tasks simultaneously to plan, organize, prioritize and execute to hit multiple conflicting timelines
• Ability to operate in a collaborative and cooperative environment, and must possess the strong interpersonal skills necessary to work effectively and communicate effectively with colleagues at various levels of the organization
• Adapts well to changing scope and complexity of work brought on by business growth
• Highly Proficient in Excel and strong MS Power Point and SharePoint skills required

Preferred qualifications, capabilities, and skills:

• Familiarity with Confluence and Jira tools a plus

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.