Business Analyst - Process Improvement

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Toronto, ON, CAN
In-Office or Remote
Senior level
Big Data • Analytics • Business Intelligence • Big Data Analytics
The Role
Improve and simplify New Product Setup workflows in Appian across regions and ERPs. The role designs future-state processes, rationalizes fields, strengthens governance, standardizes workflows, documents operating practices, and identifies process inefficiencies. It partners with stakeholders, process owners, and product owners to translate pain points into practical improvements, support agile requirements readiness, and ensure enhancements are reflected in delivery plans.
Summary Generated by Built In

Tiger Analytics is looking for experienced Data Analyst/Business Analyst to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

The Business Analyst, Process Improvement is responsible for improving and simplifying New Product Setup (NPS) workstreams within Appian. This role focuses on workflow simplification, field usage and governance, and standardization across regions and ERPs. The role partners closely with business stakeholders, product owners, and process owners to improve current-state processes within Appian. The role will initially focus on NPS and may expand to support additional processes over time.

Responsibilities:

  • Support future-state process design for NPS workstreams adopted by Appian
  • Identify opportunities to simplify workflows and eliminate inefficient current-state process steps
  • Drive field rationalization and improve field usage and governance across workstreams
  • Develop recommendations to standardize processes across regions and ERPs where appropriate
  • Partner with business stakeholders to understand current-state pain points and improvement opportunities
  • Help document ways of working that support more consistent and scalable process execution
  • Collaborate with product owners to ensure process improvements are reflected in backlog and delivery planning
  • Support cross-functional working sessions to align on process changes and simplification opportunities
  • Help reduce downstream rework by improving process clarity and consistency before development begins

Requirements
  • Bachelor’s degree in Business, Operations, Supply Chain, Engineering, Information Systems, or a related field
  • 5+ years’ experience in business process improvement, process design, operational transformation, or a similar role
  • 5+ years’ experience simplifying workflows and improving business processes in complex environments
  • Experience working across multiple stakeholder groups to identify pain points and translate them into practical process improvements
  • Experience working in agile environments and supporting requirements readiness for iterative delivery
  • Experience supporting cross-functional business process initiatives preferred
  • Experience with regional or multi-ERP process standardization preferred
  • Experience with master data, product setup, or enterprise workflow processes
  • Familiarity with structured process improvement methodologies or continuous improvement practices

Skills:

  • Workflow simplification and process improvement
  • Field rationalization and field governance support
  • Cross-functional facilitation and stakeholder coordination
  • Process documentation and ways-of-working development
  • Analytical problem solving
  • Strong written and verbal communication
  • Ability to identify inefficiencies and recommend practical improvements
  • Ability to work effectively across business teams and operational functions
  • Strong organizational and issue management skills

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in Business, Operations, Supply Chain, Engineering, Information Systems, or a related field
  • 5+ years of experience in business process improvement, process design, operational transformation, or a similar role
  • 5+ years of experience simplifying workflows and improving business processes in complex environments
  • Experience working across multiple stakeholder groups to identify pain points and translate them into practical process improvements
  • Experience working in agile environments and supporting requirements readiness for iterative delivery
  • Experience supporting cross-functional business process initiatives
  • Experience with regional or multi-ERP process standardization
  • Experience with master data, product setup, or enterprise workflow processes
  • Familiarity with structured process improvement methodologies or continuous improvement practices
  • Workflow simplification and process improvement skills
  • Field rationalization and field governance support skills
  • Cross-functional facilitation and stakeholder coordination skills
  • Process documentation and ways-of-working development skills
  • Analytical problem-solving skills
  • Strong written and verbal communication skills
  • Ability to identify inefficiencies and recommend practical improvements
  • Ability to work effectively across business teams and operational functions
  • Strong organizational and issue management skills

Tiger Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiger Analytics and has not been reviewed or approved by Tiger Analytics.

  • Fair & Transparent Compensation Feedback suggests pay is viewed as fair and market-aligned for many roles and geographies. Consistent, on-time pay and competitive packages in key markets reinforce a generally positive baseline.
  • Healthcare Strength Feedback suggests U.S. medical coverage is strong, with administration via a known benefits platform and plan options seen positively. Health insurance is often regarded as a bright spot within the package.
  • Leave & Time Off Breadth Feedback suggests generous PTO, paid sick days and holidays, and flexible PTO alongside remote-work options. These elements indicate broad time-off provisions available on paper.

Tiger Analytics Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, CA
5,000 Employees
Year Founded: 2011

What We Do

Tiger Analytics is a global leader in AI and Analytics, helping Fortune 1000 companies solve their toughest challenges. We offer fullstack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty and move forward decisively. Our purpose is to provide certainty to shape a better tomorrow. Our team of 4000+ technologists and consultants are based in the US, Canada, the UK, India, Singapore, and Australia, working closely with clients across CPG, Retail, Insurance, BFS, Manufacturing, Life Sciences, and Healthcare. We are Great Place to Work-Certified™ and have been recognized by analyst firms such as Forrester, Gartner, Everest, ISG, HFS, and others. Ranked among the ‘Best’ and ‘Fastest Growing’ analytics firms lists by Inc., Financial Times, Economic Times and Analytics India Magazine. In India, our offices are located in Chennai, Hyderabad and Bangalore.

Similar Jobs

GitLab Logo GitLab

Staff Security Researcher

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
Remote
4 Locations
2500 Employees
168K-238K Annually

GitLab Logo GitLab

Principal Security Researcher

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
Remote
4 Locations
2500 Employees
203K-275K Annually

UL Solutions Logo UL Solutions

Electrical Engineer

Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Remote or Hybrid
Canada
15000 Employees
104K-130K Annually

Block Logo Block

Software Engineer

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
153K-270K Annually

Similar Companies Hiring

Compa Thumbnail
Artificial Intelligence • HR Tech • Software • Business Intelligence
Irvine, California
75 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Milestone Systems Thumbnail
Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Lake Oswego, OR
1500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account