Job Title: Business Analyst
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Business Analyst
Role Overview
Business Analyst will play a pivotal role in bridging business needs and technology solutions within IT delivery projects. This role combines traditional business analysis responsibilities with Product Owner activities, ensuring that requirements are well-defined, prioritized, and delivered to maximize business value. The individual will work closely with stakeholders, delivery teams, and leadership to drive clarity, alignment, and successful outcomes.
Key Responsibilities
Business Analysis & Design
• Conduct detailed requirement gathering sessions with business stakeholders.
• Create Business Requirement Documents (BRDs), functional specifications, and process flows.
• Design high-level and functional solution approaches for inputs to architects and developers.
• Facilitate workshops for requirement validation and solution walkthroughs.
• Translate business needs into clear, actionable specifications for development teams.
• Conduct gap analysis, impact assessments, and feasibility studies for proposed solutions.
• Support testing and validation of delivered solutions to ensure alignment with requirements.
• Work closely with QA teams to define test scenarios, acceptance criteria, and ensure quality delivery.
• Support UAT by clarifying requirements and addressing defects.
Product Ownership Support
• Understand product vision and roadmap in collaboration with business and technology teams.
• Support PO in managing product backlog, ensuring prioritization based on business value and technical feasibility.
• Support PO in writing/refining user stories, acceptance criteria, and ensure clarity for development teams.
• Act as the voice of the customer during delivery, ensuring solutions meet user needs and deliver measurable outcomes.
• Facilitate sprint planning, backlog grooming, and participate in Agile ceremonies.
Stakeholder Management
• Build strong relationships with business sponsors, delivery managers, and technical teams.
• Manage expectations and ensure alignment between business objectives and delivery outcomes.
Required Skills & Qualifications
• Education: Bachelor’s degree in Business, IT, or related field (Master’s preferred).
Experience:
o 8+ years as a Business Analyst in IT delivery projects.
o Proven experience as a BA or similar role in Agile environments.
o Strong understanding of Banking business and Payments domain
Technical Expertise:
o Strong understanding of SDLC, Agile/Scrum methodologies
o Ability to work with tools like JIRA, Confluence, and other BA/PO tools.
Soft Skills:
o Excellent communication, facilitation, and stakeholder engagement skills.
o Strong analytical and problem-solving abilities.
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
