Job Description
Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform in America. We share in our passion to be industry leaders, providing best-in-class service for all our customers.
Our Product Technology team has built a proprietary sports betting and iGaming platform from the ground up in less than 3 years. Through continuous improvement and data-informed product development, we are adding features so that our customers have the best product experience in the market. Our Product Technology team is comprised of the brightest minds in Tech, and our culture of autonomy and decisiveness gives the team the freedom to deliver without constantly seeking permission to act. We chart our own path and innovate as we create the next generation of products. We're looking for like-minded superstars that want to work with the best of the best and join the biggest name in sports betting and iGaming as we take over the U.S. market!
The Player Account Management team supports our players and operators with all aspects of account creation and management. Core to this part of our player experience is how payments are handled by the platform. Deposits, withdrawals, refunds, fraud monitoring and management, integrations galore - this space is critical to our business success, player experience and is constantly evolving. The right candidate for this role is experienced with payments journeys and is ready to apply previous experience to our fast-paced organization.
What You Will Do:

• Working as part of the Digital US iGaming team and driving the expansion of our online Casino offering
• Become a leading subject matter expert in iGaming capabilities and competitor offerings
• Become a subject matter expert in our Digital platforms and be able to identify regulatory intersections and impacts
• Detailed requirement gathering and creation of useful documentation to aid the Product Development Teams and Business Teams alike
• Crafting high-quality user stories with acceptance criteria to feed product development teams
• Creation of technical specifications to support system change when required by the development teams
• Working with the business on operational readiness and UAT plans for new state rollouts
• Lead key analysis initiatives across sports, gaming, account, bonus, payments, and more
• Perform detailed analysis on key regulatory items needed to support the next states rollout team (Product Analysts and the Development Teams)
• Fielding technical questions from the regulators and ensure an adequate response is supplied in a timely manner
• Education and onboarding for new staff members and continued education for new staff members
• Deliver and maintain key assets for the US Runbooks to enhance our capability to repeatedly enter new operating states and add gaming suppliers
• Stay up to date with US regulatory and compliance news and events. Cascade any key information/trends to the product development teams to ensure they are best prepared to react to the needs of the business. Provide early feedback on an upcoming feature

What You Will Need:

• 4+ years of experience working in successful digital product development teams on data platforms
• 3+ years of experience in the development of product features from discovery, through epic and ticket building, through to live delivery
• Experience in / knowledge of Agile software product delivery and/or continuous improvement mindset
• Experience in US regulation and compliance
• Track record of quality analysis and team collaboration where you enable the Product Dev teams
• Will see things through to the end and set the example for their team to follow
• Has a creative approach to problem-solving while keeping solutions as simple as possible
• Not afraid to work outside of their comfort zone

This role is remote, with one required visit to your designated home office per quarter.
Home Office: Jersey City, NJ
Remote option is available for employees located in the following states: AZ, CO, CT, FL, GA, IA, IL, IN, LA, MA, MD, MI, MN, MS, MT, NC, NJ, NV, NY, OH, OR, PA, SC, TX, TN, WA, WV, and Washington D.C. (States subject to change at any time)
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!