Business Analyst Manager

Posted 4 Days Ago
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Bogotá, Bogotá, D.C., COL
In-Office
Senior level
Financial Services
The Role
Lead and mentor a team of business analysts to turn acquisition and activation data into actionable decisions. Own analytics roadmap, OKRs, performance marketing analytics, budget optimization, experimentation, and monitoring infrastructure. Support data extraction and analysis, promote data-driven decision making, modernize AI-ready data architecture, and drive customer growth across credit card and savings products.
Summary Generated by Built In
About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. 

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.


As a Business Analytics Manager, you’re expected to:

  • Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
  • Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
  • Mentor the team
  • Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
  • Understand our products and interactions with other areas;
  • Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
  • Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
  • Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy connecting data to the decisions that determine how millions of Colombians access financial products.
  • Lead and develop a team of business analysts embedded across the Growth area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business.
  • Own performance marketing analytics and budget optimization, bringing rigor to how the BU allocates spend across channels — ensuring sustainable growth.
  • Modernize how Growth makes decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence.

 What are we looking for?

  • Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
  • Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
  • Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
  • Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
  • Willingness and ease of learning, especially for tools;
  • Openness to receive feedback and incorporate it into your daily life and development;
  • Adaptability to the multifunctional environment;
  • Profiles that add value to Nubank's culture.

Our Benefits

  • Chance of earning equity at Nubank
  • Extended maternity and paternity leaves 
  • Health and life insurance 
  • NuCare - Our mental health and wellness assistance program
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • Vacations of 15 workdays
  • Gym partnership
  • Work-from-home Allowance
  • Parental Consultancy
  • Relocation Assistance Package, if applicable

Our Nu Way of Working
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration

Skills Required

  • Strong analytical capacity and quantitative problem-solving skills
  • Business fundamentals: understanding risk/opportunity dynamics and cross-functional collaboration
  • Proven problem-solving creativity and initiative to identify non-obvious solutions
  • Ability to understand customer impact and align work with customer experience goals
  • Willingness and ability to learn and use analytics tools (SQL, Python, Scala)
  • Openness to receiving feedback and incorporating it into development
  • Adaptability to multifunctional, dynamic environments
  • Experience mentoring, leading, and developing a team of analysts
  • Experience or responsibility for performance marketing analytics and budget optimization
  • Experience driving modernization of data architecture and building experimentation/monitoring infrastructure

Nubank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nubank and has not been reviewed or approved by Nubank.

  • Fair & Transparent Compensation Compensation is considered competitive, especially for tech roles in Brazil/LatAm, with strong top‑of‑band packages reported for senior and product/design positions. Salaries are often described as good, contributing to broadly positive pay sentiment.
  • Equity Value & Accessibility Equity opportunities (typically RSUs) are widely available across postings and regarded as a meaningful component of total compensation. This equity element strengthens overall packages, particularly for technical and product roles.
  • Parental & Family Support Parental leave is extended and gender‑neutral across countries, with additional childcare support and parental counseling in Brazil. These family‑focused policies enhance the perceived value of the benefits package.

Nubank Insights

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The Company
HQ: São Paulo, São Paulo
13,649 Employees
Year Founded: 2013

What We Do

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving more than 70 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.

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