Business Analyst (Learning Management Systems)

Posted 9 Days Ago
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Cape Town, Western Cape, ZAF
In-Office
Junior
Agency • Information Technology • Professional Services
The Role
Own and analyze an LMS product, translating academic requirements into roadmaps, backlogs, test cases, and implementation strategies. Lead client discovery, demonstrations, migrations, and adoption efforts while troubleshooting complex support issues. Design functional and user-experience test strategies, analyze data trends, and guide developers through requirements and solution design.
Summary Generated by Built In
Location: Cape Town | Work Type: Hybrid | Job ID: J107257

About our client:
Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their technology stack. Their solutions and services span the full range of the software development life cycle. Employees are mostly permanent and long term. They have a very low staff turnover, which is indicative of how well they are treated.

What you will be doing:
  • LMS Product Ownership: Master the Learning Management System to translate academic needs into product features and roadmap strategies.
  • Write detailed backlogs and test cases in Jira/Confluence, guiding developers through complex design requirements.
  • Design test strategies for new implementations and migrations, focusing on functional integrity and user experience.
  • Lead client discovery, demos, and data migrations to ensure successful platform adoption.
  • Troubleshoot high-level support issues and analyse data trends to drive proactive product enhancements.

What our client is looking for:
  • 2+ years of Business Analysis experience with formal requirements training and Agile/Scrum expertise.
  • Deep understanding of educational administration and hands-on experience with LMS or ERP solutions.
  • A strong grasp of the SDLC and business process design, specifically for custom client systems.
  • Exceptional communication, the ability to simplify complex info, and a high degree of self-management.
  • A resourceful "get things done" attitude that thrives in fast-paced, scaling environments.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements
Business Analyst, LMS, EdTech, Agile/Scrum, Jira, Confluence, SDLC, Requirements Analysis, Solution Design, Software Implementation, UX, Project Lifecycle, User Experience

Skills Required

  • At least 2 years of Business Analysis experience
  • Formal requirements analysis training
  • Agile and Scrum expertise
  • Understanding of educational administration
  • Hands-on experience with Learning Management Systems or ERP solutions
  • Strong understanding of the software development life cycle
  • Business process design experience for custom client systems
  • Exceptional communication skills and ability to simplify complex information
  • Strong self-management and resourcefulness
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The Company
Year Founded: 2006

What We Do

Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.

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