Business Analyst | IT CIB

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. 

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Generic Responsibilities: 

• Creates/ Analyses business requirements' and performs processes analysis in order to ensure that solutions created meet business needs, and translates business and/or functional needs into functional specifications, and helps to prioritize deliverables.
• Investigates functional topics reported and related to daily organizational activities, and ensures the continuity of the operations.
• Liaisons with users at different levels in the organization, including business leaders and IT teams, as well as third parties, in order to conduct business user interviews as well as well as discuss/respond to business requirements, being the key contact between developers and product stakeholders. When required, contributes to the relationship with third parties (e.g. software vendors).
• Coordinates user acceptance testing, making sure they are aligned with business /users' needs and requirements.
• Contributes to monitor the change request backlog, to meet business expectations and ensure continuous alignment.
• Documents, according to project /team methodologies, (e.g.: specifies user requirements, user stories, production issues) in a clear and structured way and updates the information regarding the production requirements (application lifecycle, business and operational lifecycle).
• Could / may create and modify reports/data extractions according to user needs using system internal tools (e.g. SQL).
• Keeps up-to-date with the Industry and best practice trends, using insights to implement new processes and initiatives in the organization.
• Actively engages in and apply various development methodologies, to effectively collaborate, contribuiting for successful delivery as well as improving the development process.

Specific Responsibilities

• Discusses/responds to user's functional requirements centered in a wide scope of issues contributing to information planning.
• Identifies tools that support the development of new reports and analysis (e.g. standards or customized reports).
• Contributes to bring solutions both from a corrective perspective and proposes new features, by conducting deep impact analysis, taking into account the legacy.
• Mentors and trains business areas in the solutions delivered.
• Has a global understanding of the end to end development process, from business to production, with an adaptative communication
• Supports more junior Analysts by sharing knowledge, providing technical guidance, and providing constructive feedback to foster a collaborative and inclusive environment that promotes learning and growth.

• Experience in Business Analyst (preferential in a financial setting).
• Good communication skills.
• Experience working in Agile projects and be able work with the development team across all the software development life cycle.
• Good knowledge of programming languages like SQL.
• Very good communication in English, both orally and written.
• A track record of following through on commitments. 

Soft skills: 

• Pro activity.
• Strong attention to details.
• Excellent troubleshooting and communication skills.
• Be communicative (English is mandatory – Level B2).
• Able to work well in a team setting, supporting other developers.
• Be self manageable. 

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.