ABOUT THE ROLE
Axtria is seeking a Business Analyst to support the growth of its AI & Data practice, with a focus on GenAI-powered solutions for pharma and life sciences clients in Japan and the broader APAC region. You will bridge senior client stakeholders and Axtria's delivery teams — translating business challenges into AI use cases powered by ChatGPT Enterprise, Microsoft Copilot Studio, and AWS Bedrock — and ensuring seamless execution across onsite and offshore teams.
CLIENT-DEPENDENT AI PLATFORMS
As with delivery teams, BA engagement varies by client platform. Candidates should be comfortable discussing and working across all three.
Location: Tokyo - Hybrid (3 days onsite)
Microsoft Copilot Studio
Copilot use case scoping · Power Platform workflows · Teams-based assistant rollout · Adoption & change mgmt
ChatGPT Enterprise
Enterprise rollout support · Prompt governance · Use case discovery · Policy & data privacy alignment
AWS Bedrock
Bedrock use case scoping · RAG-backed assistants · Knowledge base requirements · Acceptance criteria
KEY RESPONSIBILITIES
- Engage directly with senior client stakeholders (VP / C-suite level) in Japanese and English to understand business needs, present GenAI use cases, and drive alignment on AI & data initiatives.
- Document requirements, process flows, and data needs for AI solutions built on ChatGPT Enterprise, Copilot Studio, or AWS Bedrock — depending on client platform.
- Develop business cases, capability roadmaps, and executive-level presentations for GenAI programs within pharma commercial, R&D, and operations functions.
- Act as the primary liaison between onsite client teams in Japan and Axtria's offshore delivery centres — ensuring clarity, quality, and on-time execution.
- Support scoping, acceptance criteria definition, and UAT for AI product features, Copilot Studio assistants, and data solution releases.
- Support ChatGPT Enterprise and Copilot Studio rollouts — including change management, user adoption planning, and governance framework alignment.
- Track program milestones, risks, and escalations; prepare structured status reports and executive dashboards for senior stakeholders.
- Conduct competitive benchmarking and landscape analysis on GenAI adoption trends relevant to pharma and life sciences.
REQUIRED QUALIFICATIONS
- 2–5 years of experience in business analysis, product analysis, or program coordination in a technology or data-driven environment.
- Business-level Japanese proficiency (JLPT N2 or above) and professional English proficiency.
Practical understanding of GenAI technologies: LLMs, ChatGPT Enterprise, prompt engineering, RAG, AI agents, and responsible AI.
- Working familiarity with at least one of: Microsoft Copilot Studio, ChatGPT Enterprise, or AWS Bedrock — able to discuss use cases, capabilities, and limitations with technical teams and clients.
- Proven ability to engage, communicate, and build trust with senior stakeholders across cultures and geographies.
- Demonstrated experience working effectively in an onsite/offshore delivery model across time zones.
- Proficiency in PowerPoint, Excel, and project tools such as Jira, Confluence, or equivalent.
PREFERRED QUALIFICATIONS
- Domain knowledge in pharma — commercial operations, sales force analytics, R&D, or medical affairs — is a strong advantage.
- Experience supporting ChatGPT Enterprise or Copilot Studio rollouts, including change management and user adoption.
- Familiarity with AWS data services, Power Platform, or Axtria's AI product suite.
- Experience with agile / scrum delivery methodologies and sprint-based project cadences.
- Prior exposure to data governance, MDM, or Informatica IDMC concepts in a client-facing context.
SKILLS & COMPETENCIES
ChatGPT Enterprise
Copilot Studio
AWS Bedrock
GenAI literacy
Stakeholder management
Business case development
Executive presentations
Onsite/offshore model
Pharma domain
Agile delivery
Japanese (N2+)
Process mapping
Axtria is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Skills Required
- 2-5 years of experience in business analysis, product analysis or program coordination
- Business-level or native Japanese (JLPT N2 or above) and strong professional English skills
- Practical understanding of GenAI technologies and LLMs
- Familiarity with Microsoft Copilot Studio, ChatGPT Enterprise, or AWS Bedrock
- Proficiency in PowerPoint, Excel, and project tools such as Jira or Confluence
Axtria - Ingenious Insights Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axtria - Ingenious Insights and has not been reviewed or approved by Axtria - Ingenious Insights.
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Retirement Support — Retirement benefits include a company 401(k) match with immediate vesting and are valued as part of the package. This provides tangible long-term value alongside standard coverage.
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Wellbeing & Lifestyle Benefits — Day-to-day perks like free breakfast, snacks, subsidized meals, wellness initiatives, and company events are positioned as positives that enhance the employee experience. These additions complement core benefits even when other elements feel more standard.
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Pay Growth & Progression — Appraisal cycles in some teams bring notable raises and roles with fast progression. In select positions and locations, compensation is described as competitive or above industry averages.
Axtria - Ingenious Insights Insights
What We Do
Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to improve their lives. Since our founding in 2010, technology innovation has been our winning differentiation. We continue to leapfrog competition with platforms that deploy Artificial Intelligence and Machine Learning. Our cloud-based platforms - Axtria DataMAx™, Axtria SalesIQ™, Axtria InsightsMAx™, and Axtria CustomerIQ™ - enable customers to efficiently manage data, leverage data science to deliver insights for sales and marketing planning, and manage end-to-end commercial operations. We help customers in the complete journey from Data to Insights to Operations. With customers in over 75+ countries, Axtria is one of the biggest global commercial solutions providers in the Life Sciences industry. We continue to win industry recognition for growth and are featured in some of the most aspirational lists - Inc. 5000, Deloitte Technology Fast 500™, NJBIZ Fast 50, SmartCEO Future 50, Red Herring 100, and several other growth and technology awards. Three times Great Place to Work® certified in India 2018-2020 and in 2020 in the USA.
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