Company Overview
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivaled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialize in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.
We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.
Role Title: Frontend Business Analyst – InsuranceWe’re looking for a Frontend Business Analyst to translate business needs into intuitive, user-friendly digital experiences across customer and agent platforms. You’ll work closely with business, UX/UI, and engineering teams to deliver seamless web and mobile solutions aligned with life insurance products, processes, and regulatory requirements.
Experience- 3–7+ years as a Business Analyst, preferably in life insurance or financial services
- Experience delivering digital/web/mobile projects
- Exposure to Agile environments
- Strong requirement gathering and documentation skills
- Experience writing user stories, acceptance criteria, and functional specifications
- Ability to map end-to-end customer journeys (eKYC, onboarding, policy purchase, servicing, claims)
- Strong stakeholder communication and facilitation skills
- Understanding of life insurance policy lifecycle and claims processes
- Awareness of data privacy, regulatory, and compliance requirements
- Experience using Jira / Azure DevOps, Confluence, and Visio
- Basic wireframing knowledge (Figma, Balsamiq, Adobe XD)
- CBAP, CCBA, or Agile/Scrum certification
- Experience in digital transformation initiatives
- Knowledge of UX principles and accessibility standards (e.g., WCAG)
WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.
NEXT STEPS
If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.
To learn more about Capco and its people check out the website on www.capco.com
Skills Required
- 3-7+ years as a Business Analyst
- Experience delivering digital/web/mobile projects
- Exposure to Agile environments
- Strong requirement gathering and documentation skills
- Experience writing user stories, acceptance criteria, and functional specifications
- Ability to map end-to-end customer journeys
- Strong stakeholder communication and facilitation skills
- Understanding of life insurance policy lifecycle and claims processes
- Awareness of data privacy, regulatory, and compliance requirements
- Basic wireframing knowledge (Figma, Balsamiq, Adobe XD)
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
