Business Analyst (ERP/ API Integration)

About Us

Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia’s asset-centric industries with superior technology to elevate service excellence, operational insight, and profitable growth. Our cloud-based, mobile-first, and AI-powered platform automates and optimizes every aspect of field service from job scheduling and dispatch to execution and reporting.

Kegmil is trusted by leading organizations across mission-critical sectors – including elevator, fire protection, data center, medical equipment, and aerospace – to build the next-generation digital backbone that unifies FSM, modular ERP, and AI agents into one seamless platform for simpler, smarter, field service.

We are a curious and collaborative team that finds purpose in solving real problems for our customers. We learn and grow together in a high-trust, inclusive culture – where ideas are heard, ownership is encouraged, and customer success is everyone’s priority.

Position Overview: We are seeking a motivated Business Analyst to join our team. This role focuses on supporting integration projects, particularly with third-party systems such as Accounting, ERP, and CRM software. The ideal candidate will excel in understanding business needs and translating them into actionable requirements, ensuring smooth integration and data synchronization.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business requirements for integration and data migration projects.
• Business Process Mapping: Work with teams to map out current and future business processes related to integrations.
• Data Integration: Oversee data integration efforts with third-party systems, ensuring data flows and synchronizes seamlessly.
• Project Management: Assist in planning, tracking, and reporting project progress to ensure timely delivery. This includes managing tasks, timelines, and resources.
• Testing and Validation: Develop test plans and conduct testing to ensure the accuracy and reliability of integrations.
• Stakeholder Communication: Facilitate clear communication between business stakeholders, technical teams, and third-party vendors.
• Market Research: Conduct research to identify best practices and emerging trends in integration and data migration.
• Risk Management: Identify potential risks and issues and develop strategies to mitigate them.
• Documentation: Maintain detailed documentation of project requirements, specifications, test cases, and user guides.

Qualifications:

• Education: Bachelor’s degree in Business, Information Technology, or a related field.
• Experience:
  • 3-5 years as a Business Analyst, preferably in the SaaS industry.
  • Experience with integration projects and data migrations.
  • Familiarity with systems such as Accounting, ERP, and CRM.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proven project management skills, including planning, task management, and risk assessment.
  • Experience with project management methodologies (e.g., Agile) and tools (e.g., JIRA, Trello).
  • Basic understanding of integration principles and data flow.
• Personal Attributes:
  • Detail-oriented with a focus on accuracy and quality.
  • Team player with strong relationship-building skills.
  • Self-motivated with a sense of ownership and accountability.
  • Adaptable to changing priorities and able to work under pressure.

This role is pivotal in ensuring our integration projects meet business needs and maintain high standards of quality and efficiency. If you are passionate about bridging business requirements with technical solutions, we encourage you to apply