The Role
Perform business and solution analysis for eCommerce projects, gather and document requirements, facilitate integrations between eCommerce platforms, coordinate with development teams, and manage client communications and onboarding. Support problem-solving, risk identification, and future consulting to ensure client success.
Summary Generated by Built In
Roles & Responsibilities & What you'll be learning as Business Analyst:
- IT Industry – Candidate must have experience from eCommerce Projects
- Business / Solution Analysis - You'll be responsible for making the first analysis of requirements so gather and analyze business requirements related to eCommerce
- Facilitate integration between eCommerce platforms (e.g., Shopify, Magento, Shopware, Symphony, WooCommerce etc...)
- Documentation - You'll be responsible for documenting all the requirements and explaining the same to the development team.
- Problem-solving - You'll be responsible for learning new frameworks and doing research and analysis for the clients & will be responsible to get the problems solved by coordinating the problems with Management and Technical team.
- Client Communication – You'll be responsible for making sure all the communication with clients happens smoothly and clients get regular updates
- Proactive approach – You should be proactive to identify the risks and understand where we might have issues in terms of projects and clients.
- Consulting: In the future, you'll be consulting your client and making sure we get customer success.
The advantage of having skills in:
- Strong knowledge of at least one eCommerce platform (e.g., Shopify, Magento, Shopware, Symphony, WooCommerce etc...)
- Client Onboarding
- Good Training skills
- Possess strong verbal and written communication skills
- Have an eye for detail
- Confident in direct client interaction and able to provide an effective solution
- Empathise with and prioritise client needs.
- Focus on building professional relationships with clients
- Bring in critical thinking and problem-solving skills
- Strong organizational and time management skills
- Ability to work in a self-directed way
- Ready to learn and adapt to a fast-paced environment
Criteria:
• Qualification: BCA-MCA, B.Tech-M.Tech, BE-ME, computer engineering and similar.
• Good communication and presentation skill required
Mandatory Skill:
Good communication and presentation skills are required.
Skills Required
- Experience from eCommerce projects
- 1 to 3 years of relevant experience
- Business / Solution analysis and requirements gathering
- Documenting requirements and explaining them to development teams
- Facilitate integration between eCommerce platforms
- Good communication and presentation skills
- Qualification: BCA, MCA, B.Tech, M.Tech, BE, ME or similar in computer engineering
- Strong knowledge of at least one eCommerce platform (Shopify, Magento, Shopware, Symphony, WooCommerce)
- Client onboarding and training skills
- Proactive, detail-oriented, strong organizational and time-management skills
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The Company
What We Do
iCreative Technologies is an award-winning eCommerce development company specializing in building conversion-focused, scalable online stores and creating unique digital experiences. They combine E-commerce with AI to develop smarter, faster solutions that improve user experience and drive business growth.
