Business Analyst – Cyber Security (Privileged Access Management)
Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Help organizations strengthen cyber resilience by translating business needs into secure identity and access management solutions.
The Role
As a Business Analyst within Capco's Cyber Security practice, you will work with leading financial services and energy clients to deliver Privileged Access Management (PAM) transformation initiatives. You will partner with business and technology stakeholders to gather, analyze, and document requirements while supporting the enhancement and adoption of enterprise PAM capabilities. This role is ideal for someone who enjoys bridging business objectives with cybersecurity solutions that improve governance, operational efficiency, and risk management.
What You’ll Do
- Facilitate stakeholder workshops to capture, analyze, and document current and future state Privileged Access Management processes and business requirements
- Develop high-quality business requirements documents (BRDs), functional specifications, user stories, and process documentation to support solution delivery
- Collaborate with security, infrastructure, application, and business teams to support application onboarding, solution design, and implementation activities
- Coordinate testing activities, including User Acceptance Testing (UAT), and support successful deployment and business adoption of PAM capabilities
- Produce clear project deliverables, status reports, presentations, and stakeholder communications while ensuring alignment between business objectives and technical solutions
What We’re Looking For
- 2+ years of experience as a Business Analyst, ideally supporting cybersecurity, identity management, or enterprise technology initiatives
- Experience gathering, analyzing, and documenting business, functional, and data requirements while managing stakeholder expectations
- Strong facilitation, communication, and presentation skills with the ability to engage business and technical audiences
- Experience supporting Agile project delivery and working with tools such as JIRA, Confluence, Microsoft Excel, and PowerPoint
- Experience supporting Privileged Access Management initiatives, including business process analysis, application onboarding, testing coordination, and organizational adoption
Bonus Points For
- Experience supporting CyberArk or other Privileged Access Management platforms
- Familiarity with privileged account discovery, credential vaulting, Privileged Session Management (PSM), least privilege, just-in-time access, service accounts, and privileged access governance
- Experience supporting cybersecurity transformation or enterprise identity initiatives within financial services or energy organizations
- Knowledge of Identity and Access Management (IAM), cybersecurity governance, or regulatory compliance frameworks
- Experience working within consulting or client-facing delivery environments
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Paid parental leave and dependent care support
- Tuition and wellness reimbursement programs
- Access to employee discount platforms and commuter benefits
Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by Talent Acquisition and Hiring teams.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Skills Required
- 2+ years experience as a Business Analyst supporting cybersecurity, identity management, or enterprise technology initiatives
- Experience gathering, analyzing, and documenting business, functional, and data requirements and managing stakeholder expectations
- Strong facilitation, communication, and presentation skills to engage business and technical audiences
- Experience supporting Agile project delivery and using JIRA, Confluence, Microsoft Excel, and PowerPoint
- Experience supporting Privileged Access Management initiatives including business process analysis, application onboarding, testing coordination, and organizational adoption
- Experience supporting CyberArk or other Privileged Access Management platforms
- Familiarity with privileged account discovery, credential vaulting, Privileged Session Management (PSM), least privilege, just-in-time access, service accounts, and privileged access governance
- Experience supporting cybersecurity transformation or enterprise identity initiatives within financial services or energy organizations
- Knowledge of Identity and Access Management (IAM), cybersecurity governance, or regulatory compliance frameworks
- Experience working within consulting or client-facing delivery environments
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
