At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.
We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.
Job DescriptionAs a Business Analyst at NCS Australia, you will occupy a pivotal role at the intersection of business strategy and technical execution. This is not a traditional "requirements-only" role; you will actively specify and design software solutions that translate complex business needs into robust technical realities. By applying agreed design standards, patterns, and methodologies, you will define the software components, interfaces, and characteristics that underpin the entire construction and verification process. Your work ensures that the "conceptual" becomes "functional," providing the foundational designs that our engineering teams rely on to build world-class systems.
In this position, you will be a key facilitator of high-stakes design decisions. You will evaluate alternative solutions and manage the critical trade-offs between functionality, security, extensibility, and maintainability. To support informed decision-making, you will develop prototypes and simulations, allowing stakeholders to visualize outcomes before a single line of production code is written. Whether you are conducting a rigorous cost-benefit analysis or a detailed gap analysis, your goal is to ensure every project is feasible, high-quality, and aligned with long-term technical strategies.
At NCS, we pride ourselves on our adaptability. You will navigate both predictive and agile lifecycles with ease, tailoring your approach to the specific needs of the project and the client. Beyond the design phase, you will leverage your technical fluency in cloud technologies and data analysis to provide deeper insights into system performance and business impact. By balancing human-centered design with technical rigor, you will ensure that the digital solutions we deliver are not just technically sound, but truly transformative for our clients.
QualificationsDesign-Led Analyst: You have a proven ability to specify and design software solutions, including defining interfaces and components within an enterprise framework.
Prototyping Specialist: You are skilled in creating prototypes and simulations to help stakeholders visualize complex systems and make data-driven decisions.
Technical Strategist: You excel at evaluating technical trade-offs, prioritizing security, extensibility, and maintainability within project constraints.
Analytically Minded: You have a strong background in cost-benefit and gap analysis, with a focus on ensuring technical feasibility and business value.
Tech-Savvy Practitioner: You possess a strong capability in cloud technologies, data analysis, and basic scripting, allowing you to bridge the gap between business and engineering.
Agile & Adaptive: You are comfortable alternating between predictive and agile methodologies, with the experience to know which tools to use for the task at hand.
M365 Expert: You have high proficiency in the Microsoft 365 suite to facilitate collaboration, documentation, and reporting.
Effective Communicator: You are a natural facilitator, capable of leading design discussions and guiding stakeholders through complex technical decisions with clarity and confidence.
Willing and able to obtain a AGSV Security clearance.
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
Top Skills
What We Do
NCS in Australia is reinventing technology services from the inside out. We provide advisory, design, build and managed services to our clients, with unrivalled service, attention and understanding every step of the way. We understand day 1001 is just an important as day 1, and we collaborate with clients, striving to provide adaptive approaches, outcomes and thinking by keeping our eye on tomorrow and the days after tomorrow. Our diverse workforce of around 1,300 people has delivered a wealth of large-scale, mission-critical, and multi-platform outcomes for governments and businesses nationally. We are the Australian arm of the pan-APAC technology leader NCS Group, a subsidiary of Singtel Group. Combining the experience and expertise of its 13,000-strong team across 57 specialisations, NCS provides differentiated and end-to-end technology services to clients with its capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information about NCS Australia, visit ncs.co/en-au or contact our team today. To learn more about NCS Group, visit ncs.co.
