Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London, Ghent (Belgium), Chicago and rapidly expanding across Europe and the US. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks.
Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.
We’re looking for a Business Analyst to join our team in Chicago.
If you’re looking to work in an international company in a role that offers autonomy, ownership, and impact, this one’s for you!
💼 About the RoleAs a Business Analyst, you’ll play a crucial role in delivering successful customer projects while maintaining Qargo’s high standards of customer service and teamwork.
You’ll analyse customer workflows, translate them into system configurations, and act as a bridge between our customers and technical teams.
Over time, you’ll have the chance to specialise in a functional domain that interests you, whether that’s transport operations, finance, or process automation.
🔑 Key ResponsibilitiesDive deep into the customer’s business to understand their workflows, goals, and constraints
Translate business requirements into optimal system configurations within the Qargo TMS
Support with data mappings and transformations, ensuring system integrations run smoothly
Collaborate with technical teams to ensure solutions meet both business and functional needs
Manage administrative and project tasks with precision and punctuality
Maintain strong relationships with customers and internal stakeholders, ensuring high satisfaction
A genuine interest in transportation, logistics, or workflow automation
Background in SAAS, fintech, accounting, or operations is a plus
Strong technical aptitude and ability to navigate complex software systems
Proficient in Excel; basic scripting or SQL knowledge is a plus
Excellent communication skills and customer-oriented mindset
Adaptable, organised, and comfortable in a fast-paced scale-up environment
A competitive salary package with great benefits
A role with real ownership, responsibility, and measurable impact
The opportunity to grow and shape your career as Qargo scales across the USA
Flexible hours and hybrid working options
A collaborative, international, and mission-driven team
Skills Required
- Interest in transportation, logistics, or workflow automation
- Strong technical aptitude and ability to navigate complex software systems
- Proficiency in Excel
- Excellent communication skills and a customer-oriented mindset
- Adaptable and organized, with the ability to work in a fast-paced scale-up environment
- Basic scripting or SQL knowledge
- Background in SaaS, fintech, accounting, or operations
What We Do
Qargo provides an intelligent, cloud-based transportation management system (TMS) for carriers, brokers, and logistics leaders. Its platform centralizes fleet, subcontractor, partner, customer, and complex-job operations, while automating order processing, administrative work, error detection, invoicing, and back-office workflows through Qargo Intelligence (Qi). The company aims to help transportation businesses operate more efficiently, reduce empty runs, and grow profitably and sustainably.
