The Role
Leads business analysis for statutory products, including requirements gathering, process analysis, requirements modeling, solution validation, stakeholder coordination, and user acceptance testing. Supports product roadmap delivery, business cases, investment initiatives, project milestones, and change management. Acts as a liaison among product management, development, QA, and business stakeholders while mentoring Business Analysts and QA staff.
Summary Generated by Built In
Business Analyst 3 - Permanent, Full-TimeLocation: Winnipeg – Graham OfficeClassification: Business Analyst 3 (BA3)Pay Range - $46.36 - $58.93 per hour (MGEU Local 399)
Who We Are
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario and Teranet Manitoba is the service provider to the Province of Manitoba. Teranet Manitoba (TMB) specializes in registry service solutions. We’re the exclusive service provider for Manitoba’s Land Registry and Personal Property Registry.
About the Role
As an advanced-level Business Analyst and key member of the product management team, the Business Analyst 3 (BA3) reports to the Senior Product Manager, Statutory Products and provides project support across Teranet Manitoba. The role leads business analysis activities by defining objectives and priorities, coordinating and reviewing project work, preparing reports, and presenting findings and recommendations to management. The incumbent supports delivery of the product roadmap through strong leadership, resource management and relationship building skills, combined with sound business acumen and a deep understanding of business and user needs.
What You’ll Be Doing
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.
Come As You Are. We Like You that Way!
Who We Are
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario and Teranet Manitoba is the service provider to the Province of Manitoba. Teranet Manitoba (TMB) specializes in registry service solutions. We’re the exclusive service provider for Manitoba’s Land Registry and Personal Property Registry.
About the Role
As an advanced-level Business Analyst and key member of the product management team, the Business Analyst 3 (BA3) reports to the Senior Product Manager, Statutory Products and provides project support across Teranet Manitoba. The role leads business analysis activities by defining objectives and priorities, coordinating and reviewing project work, preparing reports, and presenting findings and recommendations to management. The incumbent supports delivery of the product roadmap through strong leadership, resource management and relationship building skills, combined with sound business acumen and a deep understanding of business and user needs.
What You’ll Be Doing
- Lead requirements gathering in partnership with the IT department and relevant teams, using techniques such as interviews, focus groups, document reviews, workshops, surveys, site visits, user stories, use cases, and business process, task, and workflow analysis.
- Analyze process gaps, information flow obstacles, or system issues and identify opportunities for improvement.
- Apply critical thinking to information gathered from multiple sources by reconciling conflicts, breaking high-level concepts into detailed requirements, translating detailed information into broader insights, and distinguishing stated user requests from underlying business needs.
- Develop requirements specifications according to standard templates under the Governance Framework, using natural language and requirements modeling software.
- Present requirements model and solution proposals from the development team to stakeholders to gain stakeholder buy-in and support for the solution.
- Validates the solution by collaborating with developers and subject matter experts to successfully bridge the solution’s business requirements to its technical vision.
- Act as the liaison between the Senior Product Manager, Statutory Products, the development and quality assurance teams, to ensure product and service delivery is timely and cost-effective, that the product meets service level standards, and provides high customer satisfaction.
- Work closely with the Senior Product Manager, Statutory Products in organizing TMB’s business investment initiatives, including planning, business case development, identifying business requirements, and business solution assessment and acquisition activities.
- Partner closely with the development teams to ensure there is full understanding and proper execution of requirements
- Manage workload and timelines for own deliverables, and negotiating with internal and external stakeholders to meet relevant project milestones.
- Coordinate changing requirements in conjunction with the Senior Product Manager, Statutory Products, and communicates cascading changes to all teams.
- Communicate the project plan, schedule, status, issues, and risks to stakeholders promptly.
- Contribute to internal and external stakeholders’ positive perception of TMB as a professional and effective unit of Teranet.
- Participation in User Acceptance Testing as needed.
- Review of Quality Assurance and Development artifacts to ensure alignment with business requirements.
- Use judgment, product, and business knowledge to help stakeholders shape business requirements for the best solution outcome.
- Mentor, coach and lead other Business Analysts and Quality Assurance teams and act as a resource to other TMB staff.
- Minimum College Diploma or University degree, coupled with 5-10 years of related experience. An equivalent combination of work experience and education may be considered.
- CBAP® or similar certification, or business analysis coursework towards CBAP® qualification, preferred.
- Familiarity with Agile methodologies, including SAFe and change management frameworks such as Prosci and ADKAR is preferred.
- Strong facilitation, presentation and requirements gathering skills, including experience eliciting, analyzing and documenting business requirements.
- Experience with tools to capture and model requirements (e.g. Blueprint, Visio, CoPilot) and manage software defects (e.g. RMS, JIRA) would be preferred.
- Knowledge of the Software Development process.
- Advanced working knowledge of MS Office and AI tools.
- Strong analytical and organizational skills required, including a thorough understanding of how to interpret stakeholder business needs and translate them into the application and operational requirements.
- Proven ability and willingness to learn on the job.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of people; internal and external to the organization.
- Exhibits strong team building and leadership capabilities, and the ability to drive results.
- Prior experience in lean management and processes would be considered an asset.
- Willingness to travel within Manitoba and to the head office in Toronto
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.
Come As You Are. We Like You that Way!
Skills Required
- Minimum college diploma or university degree, or equivalent combination of education and work experience
- 5–10 years of related experience
- Strong facilitation, presentation, requirements elicitation, analysis, and documentation skills
- Knowledge of the software development process
- Advanced working knowledge of Microsoft Office and AI tools
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Team building and leadership capabilities
- Willingness to learn on the job
- CBAP or similar certification, or coursework toward CBAP qualification
- Familiarity with Agile methodologies, including SAFe
- Familiarity with Prosci and ADKAR change management frameworks
- Experience with requirements modeling tools such as Blueprint, Visio, or CoPilot
- Experience with software defect management tools such as RMS or JIRA
- Prior experience in lean management and processes
- Willingness to travel within Manitoba and to the Toronto head office
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The Company
What We Do
Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors. Through our global partnership with Foster Moore, Teranet has expanded its registry solutions to include commercial-off-the-shelf (COTS) registry technology that delivers operational cost reductions, enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System. As a pioneer in electronic registration systems and commerce, Teranet has received numerous awards for our technology platforms, expertise and our successful partnerships with the Provinces of Ontario and Manitoba. An employer of choice, we are proud of our inclusive and diverse corporate culture where all employees have the opportunity to connect, grow and thrive. - 2017-2024 Greater Toronto's Top 100 Employers - 2022 Finalist for Best Employer Branding and The Leadership Agency Award for HR Leader of the Year - 2021 Canadian Mortgage Awards Industry Service Provider of the Year - 2018 Esri Silver Partner & Special Achievement Award – Geographic Information System Implementation
