Help drive the future by delivering data-driven strategy and partnering firmwide to accelerate profitability as we redefine and strengthen relationships with leading network partners across fees, rules, products, interchange, and merchant performance.
As a Business Analysis Manager in the Payment Network Office’s Strategy and Analytics team, you will be accountable for providing data-driven strategic insights that help drive our international Network strategy. This includes topics such as network fees, rules, new products, interchange, merchant profitability, and merchant sales trends. You will also partner across the firm on strategic initiatives that directly drive profitability.
Payments is a rapidly evolving, high-profile space and JPMorgan Chase (NYSE: JPM), as one of the industry’s largest and most important players, has an enormous opportunity to shape its future. The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.).
Job responsibilities
- Analyzing consumer, merchant, network, and industry data; helping to solve problems and making recommendations for action
- Influencing and shaping strategy international Network strategy
- Validating data; Identifying underlying causes of data discrepancies
- Articulating insights to senior management
- Optimizing existing data environments and creating new datasets
- Proactively identifying ways to improve processes and procedures
- Creating new python scripts to automate operational processes
- Utilizing AI Agents to help with processing data and automating workflows
- Driving an environment of risk controls; escalating issues to senior management as needed
- Understanding the payments industry and staying abreast of current market environment and trends
Required qualifications, capabilities, and skills
- 5 + years of experience in data analytics and modeling skills, including strong proficiency with Excel
- Superior attention to details and process / project management skills
- Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
- Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
- Working knowledge of Analytical Tools / Coding (SQL, SAS, R, Tableau, Snowflake, Python, AI)
Preferred qualifications, capabilities, and skills
- Background in Consulting, Strategy, Investment Banking or another analytical client services role preferred
- 4+ years of experience in the Consumer Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
Working knowledge of payment network fees and interchange
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years experience in data analytics and modeling; strong proficiency with Excel
- Attention to detail and process/project management skills
- Strong oral and written presentation skills; ability to communicate complex problems and solutions to senior management
- Strong personal time management and ability to organize and motivate stakeholders
- Working knowledge of SQL, SAS, R, Tableau, Snowflake, Python, and AI
- Background in consulting, strategy, investment banking, or analytical client services
- 4+ years of experience in the Consumer Payments industry (merchant acquiring, credit/debit cards, or network operations)
- Working knowledge of payment network fees and interchange
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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