Join our Fraud Strategy and Analytics team and play a key role in protecting clients by developing data-driven fraud detection solutions. Be part of the Commercial and Investment Banking Payments Operations team, the largest global cash management provider, striving for service excellence through client focus, technology solutions, and workforce innovation. This role offers exposure to fraud strategy, advanced analytics, machine learning, and executive-level stakeholder engagement, providing a strong foundation for career growth within Fraud Strategy and Payments Operations.
As a Business Analysis Associate I within JPMorgan Chase, you will play a key role in driving fraud prevention strategies. You will leverage your advanced understanding of data analytics to uncover patterns, analyze complex data sets, and propose innovative solutions to improve fraud detection. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
Job responsibilities
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Support day-to-day responsibilities related to data analytics and delivery of enhanced fraud detection controls
- Analyze and interpret complex data sets using advanced data analytics skills to support fraud prevention initiatives and strategic decision-making
- Perform data analytics, data mining, predictive analytics
- Deliver actionable reporting and insights that support strategic fraud risk decisions and executive-level discussions
- Mitigate risk through continuous process improvement and root cause analysis
- Drive business requirements and collaborate with Technology and Operations teams to implement new fraud prevention capabilities
- Maintain a robust governance, risk, and control environment
Required qualifications, capabilities, and skills
- Undergraduate or Master's degree in Analytics, Data Science, Mathematics / Statistics, Finance, Business, Computer Science, or related quantitative field
- Demonstrated ability to conduct data analysis and interpret complex data sets, with at least 4 years of relevant work experience
- Self-motivated and driven to deliver accurate results, critically think through solutions, and run business critical processes
- Advanced Microsoft Excel skills; Proficient with other Microsoft Applications (PowerPoint, Visio, Word, etc.)
- Proficiency querying enterprise databases using SQL is a must for this position. Knowledge in Python or other programming languages is a plus
- Experience with Tableau, Alteryx, Qlik/QlikSense or other BI tools to perform statistical analysis
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes by leveraging Large Language Models (LLMs)
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies
- Strong interpersonal skills and the ability to work collaboratively
Preferred qualifications, capabilities, and skills
- Experience in fraud detection / anomaly detection and rule writing
- Knowledge of Core Cash payment products including ACH, Wire, and RTP, with understanding of end-to-end transaction flows and associated fraud risks and controls
- Proficiency with Amazon Web Service (AWS) cloud environment
- Experience in technology / change management, with proficiency in using software applications, digital platforms, and other tools to solve problems and improve processes; Proficiency with JIRA is a plus
- Aptitude and curiosity to leverage AI, machine learning, Large Language Models (LLMs), and automation technologies to strengthen data analysis, analyze business trends, identify business opportunities, and enhance decision-making processes
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Undergraduate or Master's degree in Analytics, Data Science, Mathematics, Statistics, Finance, Business, Computer Science, or a related quantitative field
- At least 4 years of relevant work experience conducting data analysis and interpreting complex data sets
- Self-motivated, accurate, critical-thinking approach and ability to run business-critical processes
- Advanced Microsoft Excel skills
- Proficiency with Microsoft PowerPoint, Visio, Word, and other Microsoft applications
- Proficiency querying enterprise databases using SQL
- Experience with Tableau, Alteryx, Qlik, QlikSense, or other business intelligence tools for statistical analysis
- Ability to write effective prompts for data analysis using large language models
- Advanced proficiency using automation technologies to optimize processes and implement business strategies
- Strong interpersonal and collaborative skills
- Knowledge of Python or other programming languages
- Experience in fraud detection, anomaly detection, and rule writing
- Knowledge of ACH, Wire, and RTP payment products, transaction flows, fraud risks, and controls
- Proficiency with Amazon Web Services cloud environment
- Experience in technology or change management
- Proficiency with JIRA
- Experience leveraging AI, machine learning, large language models, and automation technologies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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