As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
Job responsibilities
- Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
- Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
- Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes.
- Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
- Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.
- Use Alteryx for data cleaning and transformation, including joins, unions, parsing, deduplication, formatting, and workflow automation.
- Extract, clean, and analyze data with Python or SQL to support reporting and analytics.
- Build and maintain dashboards and visual reports in Tableau, covering KPIs, trends, drill-downs, filters, and parameters.
- Perform exploratory data analysis to find patterns, anomalies, and actionable insights.
- Implement and maintain data quality checks, investigate discrepancies, and validate schema and logic.
- Document metric definitions, data sources, assumptions, and transformation logic for transparency and repeatability.
- Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
- Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
- Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
- Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
- Provide quality service to customers through continuous communication.
- Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks.
- Experience using Alteryx (or similar tool) for data preparation, cleaning, and transformation.
- Working knowledge of SQL (joins, aggregations) and/or Python for data analysis (e.g., Pandas, NumPy).
- Experience with Tableau or comparable visualization tool (dashboards, calculated fields).
- High-level understanding of data warehousing fundamentals (facts/dimensions, star schema concepts) and ETL concepts (extract, transform, load; validation)
- Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making.
- Ability to implement automation solutions to streamline business processes and improve operational efficiency.
- Proficiency in applying customer service skills to understand client needs and deliver tailored business solutions, while utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration.
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
- Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.
- Experience in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.
- Bachelor’s degree in a relevant field (e.g., Data Analytics, Statistics, Computer Science, Economics, Business Analytics) or equivalent practical experience.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 2+ years of experience conducting data analysis and interpreting complex datasets
- Advanced proficiency with automation technologies
- Ability to coach and guide team members
- Experience collaborating cross-functionally and coordinating project efforts
- Advanced computer literacy and digital proficiency
- Ability to provide quality customer service through continuous communication
- Understanding of the software delivery lifecycle and industry-standard methodologies
- Experience using Alteryx or a similar tool for data preparation, cleaning, and transformation
- Working knowledge of SQL and/or Python for data analysis, including Pandas or NumPy
- Experience with Tableau or a comparable visualization tool
- Understanding of data warehousing fundamentals, including facts, dimensions, and star schemas
- Understanding of ETL concepts, including extraction, transformation, loading, validation, and data-quality checks
- Ability to leverage artificial intelligence and AI tools for data analysis and business insights
- Ability to implement automation solutions to streamline business processes
- Customer service and conflict management skills
- Clear and effective prompt-writing skills
- Experience contributing to collaborative team initiatives and sharing knowledge
- Experience with technology or process release management
- Bachelor's degree in Data Analytics, Statistics, Computer Science, Economics, Business Analytics, or a related field, or equivalent practical experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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